ReconPro Back Office 2.8.2.0

Configure repair order phases so that a technician who starts a phase or its service in the mobile app can be automatically assigned to this phase or service

New Features

  • Turn on technician auto-assignment to started phases or services

See the details of the new feature here.

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ReconMonitor Back Office 3.4.6

Apply dashboard filters to show repair orders with parts in the appropriate status and search for repair orders by phase in a particular status.

Improvements

  • Use dashboard counters to filter repair order parts
  • Better layout for part details
  • Showing available part statuses only
  • Filter repair orders by phase status
  • Showing the current phase of repair orders
  • Searching repair orders by active phase

See the details of the improvements here.

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Auto Dealerships Will Be Just Fine In 2019

New & Pre-Owned Sales signAccording to NADA News, Senior Economist for NADA, Patrick Manzi, said trends are looking good for both new and used vehicles in 2019.

He continued on and said in a recent speech in San Francisco: “The current posture of the U.S. economy is strong. A tight labor market continues to put upward pressure on wages, which are rising. Consumer spending, a significant contributor to GDP, remains solid. It’s a positive sign that consumers are spending money.”

In 2019, NADA expects there to be roughly 16.8 million sales in light trucks and new cars– a 3% decrease from 2018’s fourth straight year of 17 million units.

However, Manzi warned that the rising interest rates for auto loans will impact the affordability of vehicles for consumers in the coming year. With rates and monthly payments expected to rise, he says younger consumers will shift to the used car market. “This is a great opportunity for dealers to get these customers into nearly new certified-pre-owned vehicles.”

With the used car market’s expected increase, software companies have developed software to make the reconditioning process as efficient as possible to maximize profits. Products like ReconMonitor can help you track each vendor or employee task and identify what order those tasks are being performed. This helps you execute auto remarketing at maximum speed, and ensure you have the stock available to meet consumer demands.

ReconPro Starter mobile app 3.4.9

Add multiple contacts to customers, make service price read-only or even hide service price from mobile app users, prevent changing invoice date, and more

New Features

  • Add contacts to wholesale customers
  • Set up access to service price
  • Allow or prevent changing invoice date
  • Choose invoice date mode
  • Change invoice customer
  • Answer questions in work order services
  • Specify service expenses
  • Select inspection print templates
  • Technician auto-assignment to started phases or services

Improvements

  • Showing VIN validation messages

See the details of the new features and improvements here.

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Repair360 mobile app 3.4.9

See the VIN validation messages that explain how to enter a correct VIN when you tap the VIN field or enter an invalid VIN on the Vehicle Info screen

Improvements

  • Showing VIN validation messages

See the details of the improvement here.

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ReconPro mobile app 2.17.9 for iOS devices

Specify a particular part for the part service included in the conventional repair bundle when you use conventional repair pricing information for a price matrix panel

New Features

  • Technician auto-assignment to started phases or services

Improvements

  • Select a part for conventional repair
  • Improvement in Part & Labor bundle

See the details of the improvements here.

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Best Software For PDR Commissions

Running PDR business, you understand how much time it can take to track and calculate commissions. Your back-office has to put in a lot of time and effort to record complete and accurate data. Beyond that, if you’re running your back office manually, you’re probably still using paper documents, dry-erase boards, spreadsheets, and maybe even sticky notes to record information. It demands a lot of time and attention and can even take away from focusing on growing your business.

Management software has become a standard in the auto industry to record information and improve workflow. And the best software for managing commissions?

ReconPro

ReconPro is one of the best management software solutions for PDR businesses. You can create invoices, estimates, approvals, and even track vehicles statuses at the click of a button. The software can also automatically calculate and track commissions from simple splits to complex multi-tiered and team commissions. ReconPro is feature-rich, including access to a number of hail and insurance matrixes, conventional repair costs, parts management, and a host of other useful functionality. It has fully customizable templates for print and email documents, so your business and brand are well supported.

ReconPro is a native software app that allows PDR businesses to keep their back-office running smoothly while also making it easier to access information on the fly, and keep technicians up-to-date on everything they need to know.

Beyond that, ReconPro provides you with visibility and control, eliminates manual and duplicate data entry, automates commissions and vendor payments, offers the most detailed reports on the market, can easily integrate with QuickBooks and crash management systems, and eliminates any need for IT staff to install or maintain– all on your mobile devices and back-office computer.

To speak with a specialist and arrange for a demo of ReconPro, click here.

Why Your Dealership Should Prioritize Convenience And Transparency

Why Your Dealership Should Prioritize Convenience And TransparencyAccording to Dealership News, research from a Cox Automotive Service Industry Study showed dealerships are losing out on roughly $266 billion dollars a year in service revenue. Beyond that, the biggest contributing factor to it all is customer trust and inconvenience. Unfortunately, many dealerships aren’t doing enough for customers to feel completely comfortable with their purchasing process.

Released back in January, the study also showed that 70% of all customers who bought or leased a vehicle from a franchised dealership did not return for continued vehicle service. The reason behind this? Well, they’d rather take their chances with established body shops and independent repair shops. In fact, the study showed customer service satisfaction with dealerships was about on par with the small body shop you may see down the street.

With the average age of vehicles out on the road sitting at around 11.5 years old, it isn’t too surprising that dealership services see a reduction in visits as a car ages. However, on the plus side, dealerships still lead the way against third-party businesses for overall customer visits– but lag in customer service, convenience, and transparency.

Dealership News suggests a few simple fixes for this would be:

  • Providing customers a way to pay online.
  • Schedule appointments with customers via their mobile devices.
  • Picking up and delivering serviced vehicles to and from customer locations.
  • Provide simple repairs to their vehicles outside of the shop setting.
  • Providing customers with information, such as trade-in value, services, price ranges, estimates, and competitive ranges.
  • Give customers a way to monitor their vehicle’s service remotely.

Jim Roche, Vice President of Marketing and Managed Services with Xtime told Fixed Ops Journal: “Dealers have to figure out how to get your vehicle to the service, or the service to your vehicle.” Which is in line with the study that also suggests customers are willing to pay more or travel longer distances if the customer service is great.

 

AutoMobile Technologies

AMT offers software solutions designed to make your dealership more efficient, provide your customers with the information they need, offer you better visibility, and give you peace of mind knowing that your back-office is always up-to-date and you’re building a positive relationship with customers.

ReconMonitor is a state of the art workflow automation software for auto recon, dealerships, and auto marketing companies. ReconMonitor dealership software decreases reconditioning cycle time and increases your control and profitability.

How Finance & Insurance Helped Dealerships In 2018

How Finance & Insurance Helped Dealerships In 2018

It looks like Finance & Insurance were great for dealerships last year. In fact, prepaid maintenance programs (38.9%) and vehicle service contracts (43.9%) were their most profitable sellers.

According to Auto News, Protective Asset Protection created a paid survey in December to look at how well dealerships handled Finance & Insurance (F&I) over 2018.

More than 150 dealerships opted in, completed the survey, and reported their gross margins were unchanged from the previous year (35% of dealerships said the same thing). However, 32% of sellers reported their F&I revenue had increased by 10%. While another 30% reported increases between 5% and 10% in comparison to the previous year. Beyond that, 42% of dealerships reported that vehicle service contracts (VSC) and maintenance programs were their biggest hits.

As we move more and more into 2019, experts suggest VSCs will continue to grow in popularity as consumers shift towards purchasing used vehicles. According to NADA, used vehicle sales were 39 million in 2018. Whereas new vehicles sales were 17.3 million. However, the expectation is for new vehicle sales to drop down to 16.6 million. With this change, consumers will need VSCs and other maintenance programs for taking care of their trucks and SUVs.

Senior Vice President of Protective Asset Protection, Rick Kurtz, says: “We believe the demand for many F&I products will continue to grow in the upcoming years, especially as more consumers use pre-owned vehicles to combat the affordability of new automobiles. What’s more, the continued trend of off-lease volume will place additional focus on used vehicles, where VSCs and maintenance programs will significantly help to ensure consumers keep their automobiles on the road and running. Also, we all see dealer-owned warranty company applications, in particular, helping dealers offer top quality F&I products designed to satisfy the needs of their customers.”

With the increase in F&I business, now is the time to evaluate how your business handles service contracts, and what systems you have in place to manage the work. AMT can help. If you’re working with F&I contracts, ReconPro can help you initiate a claim, schedule a repair, and maintain all records associated with the Service Contract. Apply Service Contract terms directly into vehicle records to create correct invoicing and improve customer satisfaction.

ReconPro Back Office 2.8.1.0

See what changes were made to each inspection, when they were made, and by whom; use more precise and user-friendly ReconMonitor reports.

New Features

  • Inspection Audit Log

Improvements

  • Enhancements in ReconMonitor reporting system

See the details of the new feature and improvement here.

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