ReconPro Back Office 2.10.5.0

Create email templates that you can use when sending the Statement Report by email, define whether invoices with work orders of a specific type can be exported to CSV file

New Features

  • Email template for Statement Report
  • TSD Integration
  • DIRT Report
  • ‘Export invoices to CSV’ setting

Improvements

  • ‘Tech Commission by Paid Invoice’ report has been improved
  • Selecting technicians on the Service Request Scheduler view made easier
  • Date range filtering of exported invoices in Technician Commissions (New) report has been improved
  • Showing actions at the beginning and shops at the end of service lines

Fixed Issues

  • Failed export of some vendor bills to QuickBooks Online interrupted the export of other vendor bills
  • Completed repair orders were not shown on the Repair Orders By Departments when ‘All’ repair status filter was set
  • ‘Repair Cycle Time per RO’ report exceeded page margins
  • ‘Draft’ mode was not applied to work orders created automatically from service requests

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.5.7

Add tasks to repair order phases, select multiple services to start, stop, or complete them all at once, search for repair orders by a predefined time period

New Features

  • Repair Order Tasks
  • Start, stop, and complete multiple repair order services
  • Filter repair orders by a specific time period
  • Manage all repair order notes from a single screen
  • ‘My Work In Progress’ quick action and saved search

Improvements

  • ‘Work Queue’ quick action has been improved
  • Improved notes in repair order services
  • Resolve service problems before completing repair order phases
  • Add inspection supplements with zero-price services
  • Showing expanded phases when the Focus mode is off
  • Showing question answers in the proper format on printouts

See the details of the new features and improvements here.

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ReconPro mobile app 2.19.1 for iOS devices

Turn on checking for retail customers with the same phone number to prevent creating duplicate customer accounts, skip required editing of multiple service instances, and more

New Features

  • Check for duplicate retail customers
  • Skip required editing of service instances

Improvements

  • Service clarification became more user-friendly
  • Multiple enhancements for conventional repair in price matrix services
  • Auto-updating retail customer information before editing

Fixed Issues

  • There was an issue with saving question service notes in inspections
  • Inspection services grouped by vehicle parts were highlighted even though they were not selected
  • Incorrect technician split was set after adding multiple instances of labor service to price matrix
  • Incorrect position of Date Created and Total Amount values on the My Work Orders screen
  • The price of a service with a long name was not displayed on the Visual Inspection screen
  • In some cases, there was an issue with saving selected vehicle parts in price matrix services

See the details of the new features and improvements here.

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ReconPro Back Office 2.10.2.0

Select automatic or manual adding mode for repair order tasks, report technician commissions per car per day, track the changes made to commission rules, and more

New Features

  • Service Task Adding Mode
  • Daily Vehicle Commissions Report
  • Commission Profile Audit Log

Improvements

  • Add and remove clients in Coupa integration
  • Search for vendor bill technician commissions by invoice paid date
  • Configure showing work order notes on printouts
  • Client users can now search for inspections by vehicle’s owner
  • NetSuite integration has been improved to prevent updating specific data during Salesforce-to-NetSuite synchronization
  • The ‘Invoices’ page performance has been improved
  • Showing the application name in the upper left corner of the Statement report

See the details of the new features and improvements here.

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ReconMonitor Back Office 3.5.2

Add tasks to repair order phases and assign technicians to these tasks, delete saved searches from the Repair Orders page, manage all repair order notes in one place, and more

New Features

  • Add tasks to repair orders
  • Delete saved searches
  • View all repair order notes together
  • Set effective date and price for client services

Improvements

  • Showing counters for pinned searches

Fixed Issues

  • The flag list in the Back Office and in the mobile app was different

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.5.6

View the records of time that you spent working on repair orders, phases, and services; select a saved search to quickly find repair orders that you need, and more

New Features

  • Time Reporting
  • Saved Searches
  • Select location for monitored work orders

Improvements

  • Showing service details in a separate screen
  • Improvements for changing the status of labor services in ‘Parts & Labor’ bundle
  • Select panel and part while adding labor services with standard labor times
  • More Chromebook devices are supported
  • Reassign zero-price services with non-zero expenses to work order technicians

See the details of the new features here.

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ReconPro Back Office 2.10.1.0

Generate the Statement Report for a particular invoice type and send alerts about approved inspections and invoices created by employees of particular teams

Improvements

  • Filter Statement Report by Invoice Type
  • ‘Team’ condition for ‘Invoice Approved’ and ‘Estimate Approved’ events
  • Showing Back Office invoices in the mobile app based on the client’s area

See the details of the improvements here.

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ReconMonitor Back Office 3.5.1

Manage repair order time records, view vehicle arbitration date, sort repair orders by RO number, pin saved searches, and much more.

New Features

  • Time Reporting
  • Arbitration Date
  • Sort repair orders by RO number
  • Pin saved searches

Improvements

  • Parts selection made easier
  • Search for repair orders by predefined time periods
  • Indicating received parts in parts & labor bundle
  • Search for repair orders by service name and task name
  • Indicating started services in repair orders
  • Showing repair order VIN in the same column with Stock#, RO#, and PO#
  • Showing the ‘Technicians’ column on the Repair Orders page
  • Some improvements in the ‘Phases’ filter on the Repair Orders page
  • ‘My Completed Work’, ‘My Work Queue’, and ‘My WIP List’ options have been added to saved searches on the Repair Orders page
  • Improved logic for tracking work status of repair orders at phase and service level

See the details of the new features and improvements here.

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ReconPro mobile app 2.18.9 for iOS devices

Specify the ‘Arbitration’ date until which the vehicle must be inspected and returned to the seller if you find any problems

New Features

  • Specify vehicle arbitration date
  • Attach work orders to draft invoices regardless of sharing type
  • Prevent editing monitored work orders in particular phases

Improvements

  • Add inspection supplements with zero-price services
  • Improvements related to copying of inspection question services
  • Service default technician can be assigned to the service even if the technician does not belong to the service team.
  • Showing zero labor time value if a standard labor time is not available and the default labor time is not set for the labor service.

Fixed Issues

  • Wholesale service price was shown for retail customers if the wholesale customer mode was on

See the details of the new features here.

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ReconPro Starter mobile app 3.5.5

Activate the mobile app on your device by entering the registration code that you automatically get as a text message after adding a new device in the Back Office application

New Features

  • SMS-based Device Registration
  • Work order service approval
  • Showing repair order phases and services in a single list
  • Auto-hiding completed and skipped services
  • Showing quick actions on the Home screen
  • Specify vehicle arbitration date
  • Manage services of repair order based on employee role

Improvements

  • Improvements in parts & labor bundle
  • Device’s ‘Back’ button is now supported
  • Showing question answers on printouts
  • Selecting multiple parts for a labor service has been improved
  • Showing disabled actions for repair orders, phases, and services
  • Showing warning messages about work order editing expiration
  • Indicating labor services with added parts
  • Showing started services with the appropriate status icon

See the details of the new features here.

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