Release Notes – ReconPro iOS Client 2.8.8

New Features

  • Adding multiple pictures to image question

Improvements

  • If the database was not downloaded automatically after installation of the ReconPro update, users can download the database afterwards (there is no need to reinstall the whole app any more).
  • In the ReconPro HD version, when saving an inspection with declined services, user selects a status reason at first and after that draws the signature (the same way as it is in the ReconPro version).

Fixed Issues

  • In some cases when adding a service associated with vehicle parts, duplicate service items were added to the work order.
  • In the ReconPro HD version, after saving a service associated with vehicle parts, not all service items were added to the work order.
  • There was an issue with sending invoices to remote printer; print documents were queued, but not printed.
  • When printing an invoice with service items to a local Brother printer, incorrect total amount was shown in the service line.

Known Issues

  • It is impossible to change services status on mobile device when the “Do Not Track Individual Service  Statuses” option is ON, while the “Start Service Required” is OFF in the phase settings of the Back Office application.

 

Release Notes – ReconPro iOS Client 2.8.7

New Features

  • Setting the order of fields shown on the Vehicle and Claim screens
  • Selecting owner on the Vehicle screen
  • Showing inspection type on the My Inspections and the Team Inspections screens
  • Calculating approved inspection services and showing icon for declined and skipped services in the inspection wizard steps

Improvements

  • When you add an inspection service with multiple vehicle parts, service detail screen of each vehicle part is shown in the same order as they are shown in the vehicle parts list.
  • Static size of the Claim Info screen and the Vehicle screen has been implemented in the ReconPro HD version.
  • If no service request type is available for a customer, appropriate warning message appears when you tap this customer while creating a service request.
  • If all inspection services are declined or skipped while approving, the inspection is saved as declined.

Fixed Issues

  • Tech codes were not shown on the invoice Summary screen for the Bundle and Fee Bundle services.
  • Captions of the Questions screens were not shown in the Steps section.
  • While typing the VIN on the Vehicle screen, the VIN field was hidden under the keyboard.
  • There was a rare issue with sending invoices from mobile device to the Back Office application.

Known Issues

  • It is impossible to change services status on mobile device when the “Do Not Track Individual Service  Statuses” option is ON, while the “Start Service Required” is OFF in the phase settings of the Back Office application.

 

Release Notes – ReconPro iOS Client 2.8.6

New Features

  • Service Requests: closing service requests with a reason
  • Inspections: showing question section per each service item for services with multiple vehicle parts
  • Work Orders: the Tech Revenue action has been added to show commission distribution by technician
  • Work Orders: restrictions for work order creation
  • Work Orders: resetting repair order services
  • Invoices/Inspections: new design of signature capture box

Improvements

  • Now when you print several invoices, inspections, or work orders via remote printer, you don’t have to wait until each document is processed; the process has been moved to the background, so you can continue working with ReconPro.
  • Now final inspection cannot be saved as draft.
  • Now invoices are not saved automatically to avoid problems with invoice duplicate numbers and let users create multiple invoices from the same work order.

Fixed Issues

  • In some cases when invoice was created from automatically created work order, the invoice Summary screen was empty.
  • On the Order Monitor screen, the Duration field of completed services was empty.
  • Some gross values on the invoice Summary screen were not rounded.
  • Final inspections approved on the Team Inspections screen were shown as not approved on the My Inspections screen.
  • In some cases on the invoice Summary screen there were no services of the work order from which the invoice was created.
  • Information about technicians assigned to work order services was not saved in the database.
  • Not all selected services were shown on the service request Summary screen of the ReconPro version (there was no issue in the ReconPro HD version).

Known Issues

  • It is impossible to change services status on mobile device when the “Do Not Track Individual Service  Statuses” option is ON, while the “Start Service Required” is OFF in the phase settings of the Back Office application.