Company and Industry News

4 Hiring Practices That Can Hurt Your Dealership’s Success

Job Descriptions One-sided Interviews Desperation Fact-Checking Your dealership employees are a reflection of your brand. They are who your customer interacts with, purchases […]

4 Essential Rules To Nail Reconditioning Every Time

Your dealership’s recon operation is a profit center, but the amount of that profit depends on the choices you make and the process you administer.

5 Tips To Improve Your Reconditioning Process

Running a used car dealership can be incredibly rewarding for both you, your team and customers. But one of the most significant processes […]

4 Benefits Of Giving Back To Your Community

Giving is its own reward, but your business benefits from community involvement are manyfold.

5 Ways To Give Your Dealership Website A Virtual Facelift

Your website is your first impression for folks looking at dealerships online. Not only is it a representation of your brand, but it’s […]

Establishing Customer Contact

Communication is one of the most important aspects of running a thriving dealership. Customer service is improved, financial operations are streamlined, departments work […]

How PDR Software Makes Life Easier For You And Your Customers

While you may see the front-end of your PDR business as the primary force behind profit, you also have to consider your back-office […]

Overtime Rule For Dealerships

The Supreme Court ruled last year that Service Advisors are exempt from overtime pay requirements. How this impacts your employee morale and customer engagement, and what you can do to keep the teams motivated.

Product Updates

ReconPro mobile app 2.19.9 for iOS devices

Assign technicians to the whole work order or some specific services, use improved conventional repair service, and select additional price matrix services easily […]

ReconPro Back Office 2.11.4.0

See what changes were made to each employee account, approve work order services through Quick Access, prevent calculating commissions for invoices prior to […]

ReconPro mobile app 2.19.7 for iOS devices

See the customers from all areas or only from the area to which your team is assigned, see your logged hours for the […]

ReconPro Back Office 2.11.3.0

Set employee hourly rate per specific service type to override technician hourly rate, send final inspections and invoices to retail customers automatically, and […]

ReconPro Starter mobile app 3.5.9

Use new quick actions to streamline your working process, allow creating invoices from the mobile app, add more than one picture when answering […]

ReconMonitor Back Office 3.5.4

View question forms and question sections from repair order details page, choose from more statuses of repair order parts, get quotes for parts […]