8 Common Challenges in Small/Mobile Wheel Repair Operations

Wheel RepairWheel Repair shops can range in size from 1 or 2-person garage-based or mobile services to large multi-site franchise and remanufacturing facilities.  We know this because we have clients across the spectrum. While the very large operators have some unique challenges that we discuss elsewhere, the larger number of businesses offering wheel repair today share common business management issues, and our software offers some great solutions. Below are 8 examples of how AMT’s ReconPro or Repair360 mobile software helps turn your challenges into accomplishments:

Primary Pain Point

AMT Product Feature That Solves It

  • Still on paper
Easy-to-use digital estimates and electronic invoicing (No more handwritten invoices).
  • Documenting which vehicle you are repairing
VIN scanning will scan and decode Year, Make, Model for each vehicle, and carry that information through to estimates, work orders, and invoices.
  • Need to limit liability and “That wasn’t there before”
Organized mobile app documentation can include photos or videos attached to every job to verify vehicle condition.
  • Getting Approvals
Electronic approvals via quick link or signature on your mobile screen.
  • Getting Paid
Electronic PO’s, and/or credit card processing from your device.
  • Getting your invoices into your accounting systems
Accounting integration with QuickBooks and other popular programs. No need to type in the information again.
  • Taking time to crunch the numbers on employee pay
Payroll & Employee Timesheets keep track of everyone and every penny, and can even calculate shared jobs and commission splits. 
  • Getting an invoice copy to your customer, or finding your own copy.
Digital records are always organized. Print, Fax, or Email your invoice from your device or your back office computer.

Successful business owners understand that efficiency is key to maximum growth and maximum profits. AMT software helps you to stay efficient on your administrative tasks so you can spend more time growing the business. You can download our free basic product, Repair360, directly from the Apple App Store (f0r iOS devices) or Google Play Store (for Android devices). For more information or a demo of our flagship ReconPro software, click here.

Repair360 mobile app 3.5.2

Specify multiple email addresses per customer, see the currency that is used throughout the mobile app depending on the region settings selected on your mobile device, and more

Improvements

  • Multiple email addresses per customer
  • Showing currency based on the region settings of devices
  • Showing service request list after creating an inspection or a work order from a service request.

Fixed Issues

  • Decimals were not visible on the screen if the dollar amount was equal or greater than 10,000.00.

See the details of the improvement here.

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PDR Estimate and Invoicing Software on different devices

3 Best Perks of PDR Software in Your Back-Office Operations

hand holding mobile device displaying the same charts page as the laptop behind itEven in 2019, there are still quite a few PDR businesses out there that rely on out-of-date processes in their back-office. It may be because they’re skeptical of change, or simply because they feel like things work well enough as-is. However, with the PDR business developing as rapidly as it is, you’ll need a way to keep up with the competition and make your life easier.

For many of you in the PDR business, you may not even realize how much faster and easier your back-office operations could be. Anyone who’s familiar with running a PDR operation knows just how much time they spend on things like invoicing, commissions, customer accounts, and more. It’s a lot of work, and you’ve probably spent hours on a daily basis stuck with a pile of paperwork.

Fortunately, each year, technology becomes better, faster, and more efficient– which means the PDR software of today can take all of that time stuck with back-office work, and turn it into just a few minutes of attention each day.

While there are plenty of benefits to a software solution for your PDR business, here are 3 of the best perks of PDR software on your back-office operations:

Increase Operational Efficiency, Enhance Customer Service, and Save You Time (and Money)

Since most everything related to your operation can be put into PDR software in real-time and in just a few minutes, everyone from the front-end to the back-office can keep things moving. Having a quick and efficient back-office means that your front-end work won’t need to sit around and wait for things like information or approvals to continue working.

Your PDR technicians can process customer estimates, transactions, and more all at the click of a few buttons– keeping your back-office constantly updated with all of the relevant information already filled out and accessible. With PDR software solutions, your back-office tasks can go from hours of your time to minutes– impacting your entire operation’s speed and efficiency for the better.

With the ability to track every bit of your PDR business in real-time, you’ll be able to focus more on the part of the business that makes you the money.

You Can Review All Operational Details Privately, Anywhere, and Anytime

PDR software stores all of your operational information in one spot. This means that as the owner or operational executive, you can keep track of your business from anywhere at any time, privately. No matter what business you’re in, there’s sensitive data that you may not want other employees or customers to access. So with a PDR software solution, you can keep track of the essentials comfortably and without worry.

PDR Software Can Be Used Anywhere, Even Without Internet

Because the information is collected through a native mobile application and synched to your back-office, all the information is available to you on your desktop, and any information stored on a mobile device can be accessed with or without internet access. This provides you with quite a bit of flexibility and the comfort of knowing that you can monitor your PDR business wherever you are. It allows you to better manage your PDR business, track sales information, check accounts, review job statuses, and be alerted of any delays or problems in real-time. So if you have a team of technicians out on the road, you can see exactly what they’re doing and any issues there may be, all on your mobile device.

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date. Let us show you how we can help.

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

CLICK HERE to get in touch.

Repair360 mobile app 3.4.9

See the VIN validation messages that explain how to enter a correct VIN when you tap the VIN field or enter an invalid VIN on the Vehicle Info screen

Improvements

  • Showing VIN validation messages

See the details of the improvement here.

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Repair360 Back Office 3.4.5

Search for clients not only by keywords, but also by customer name, wholesale or retail type, contact address, email address, and phone number.

New Features

  • Advanced search for clients

See the details of the new feature here.

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Repair360 mobile app 3.4.8

Look for parts by using the Search bar that is always visible, and see search results after typing a keyword and tapping the Search key

Improvements

  • Improved search for parts

See the details of the improvement here.

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Repair360 Back Office 3.4.4

Upload wholesale client logo in any image file format, show up to 50 client services at a time, see all kinds of image notes on inspection printout, and more

Improvements

  • Showing currency symbol in printouts based on selected country
  • Showing all kinds of image notes on inspection printout
  • Pagination has been implemented for client services
  • Improvements in client management

Fixed Issues

  • Pagination reset on page refresh

See the details of the new feature and improvements here.

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Repair360 mobile app 3.4.7

Add part services by searching for part names instead of browsing through the built-in parts catalog, specify repair types other than PDR for price matrix panels

New Features

  • Search for parts by name rather than browsing through categories and subcategories
  • Additional repair modes for price matrix panels

See the details of the new features here.

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Repair360 mobile app 3.4.6

Mark client services as required to add them automatically to inspections or work orders created for a particular client, change the default car type denoted by VIN, and more

Improvements

  • Auto-selecting required client services
  • Enhancement for the Vehicle view in price matrix services
  • Prompting users to save changes in price matrix panel details
  • Showing part categorization for selected part services

See the details of the improvements here.

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Repair360 Back Office 3.4.25

Set a client-specific price for services, and it will be automatically adjusted based on the selected customer when you add these services to inspections or work orders

New Features

  • Client-specific pricing

Improvements

  • Country-based currency
  • Main menu improvements
  • Help-related improvements
  • First login improvements

See the details of the new feature and improvements here.

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