What Can PDR Software Do For Your Back-Office Operations?

While your front-end operations are where the money is made in PDR, your back-office can make or break how efficient your business runs. Every front-end task depends on the back-office running quickly and efficiently. So, as you may know, if there are any backups or delays in back-office paperwork and processing, your front-end operation will struggle as a result.

Fortunately, the auto industry is always evolving to increase efficiency, reduce cycle time, and increase throughput. So, with a rapidly changing market, the most successful PDR businesses have implemented PDR software into their entire operations, back-office included.

Here are 4 ways back-office PDR software can have a positive impact on your operations:

It Can Handle Financial Work

PDR software can track anything from invoices, salaries, commissions, hourly payments, estimates, billing, and much more, and communicate with your accounting program for error-free entries. By streamlining all of your financial work, you can free up time and effort towards other tasks that will earn your PDR business money.

It Can Cover Human Resource Tasks

Handling timekeeping and employee compliance can be incredibly time-consuming. With PDR software, you can simplify processes and streamline your entire back-office.

You Can Automate Repair Workflow Tasks

With good PDR software, you can completely automate both back-office and front-end operations. You can set up how you want work to be completed, the order it should be completed, and track who’s working on a job and where. By simplifying communication and making every task have clear-cut directions and order to things, you’ll save plenty on time and money.

It Can Increase Your Productivity

Because all of your business information is saved natively and on a cloud server, you can access your all information on the fly from your desktop or mobile device. You won’t have to sift through paperwork or wait for approvals. You’ll be able to track all work and spot any delays in real-time to keep things moving. No more sticky notes or paper files that can get lost and create a backup. Everything is available at the click of a button, and all of your departments can access the information they need, instantly.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

Press Release: NIADA Partnership

AutoMobile Technologies Partners With NIADA to Help Dealerships Create and Manage CPO Inspections

Custom Software for NIADA Members Enables Digital Inspections for CPO Designations on Used Vehicles
Arlington, Texas (Dec. 12, 2018) —  Auto inspection and reconditioning software provider AutoMobile Technologies, Inc., has come on board with the National Independent Automobile Dealers Association as a new National Member Benefit partner, making AMT’s digital inspection software available to association members and enabling them to designate select vehicles with certified pre-owned status.
AMT_logo.pngAMT’s cutting-edge technology delivers best-in-class mobile vehicle inspection and auto reconditioning management services to independent auto dealers and brings a powerful, mobile-enabled, innovative, easy to implement, efficient and customer-centric vehicle inspection reporting resource to NIADA Certified dealers, enhancing inventory listing differentiation and customer trust through the digital or physical lot.
AMT’s InspectionNotes software enables the association’s members to complete the comprehensive 125-point NIADA Certified vehicle inspection electronically and generate digital and paper condition reports for the certification.
That allows dealers to integrate CPO inspections into their existing intake and reconditioning operations, and provide the value and security of CPO designation to their customers while increasing margins and decreasing turn time.
“We are proud to join with NIADA in providing its members the ability to offer NIADA Certified vehicles to their customers,” AMT executive vice president of operations Eric Meahan said. “We have seen the competitive advantage CPO vehicles have given our franchise clients, benefiting them in both revenue and customer satisfaction. The NIADA Certified program allows independent dealers to level the playing field with a similar solution.
“We applaud NIADA for adding this valuable program to its member services offerings.”
The InspectionNotes software allows technicians to scan a VIN on their mobile phone or tablet to begin the process, which takes them through a series of questions, ensuring each required item is inspected and verified. The resulting report is delivered in PDF format that can be loaded to website listings, emailed or printed to share with buyers.
InspectionNotes is a component of AMT’s ReconMonitor software, which gives dealerships visibility, command and control of the entire reconditioning process from acquisition to front line and every step in between.
“AMT brings an innovative commitment to the best in market technology, ease of use and corresponding profitability for our dealer members on the front and back end of their stores,” NIADA senior vice president of member services Scott Lilja said. “For our CPO dealers in particular, the mobile inspection solution is a huge enhancement over the current manual process, enhancing productivity, quality and ability to display both on the physical and digital lot.”
For more information, visit https://amt.company.
About AutoMobile Technologies
Since 2006, AMT has been building software applications to help companies in the automotive industry replace paperwork, enforce processes and gain instant visibility into business operations, regardless of team size and geographic distribution. Our mission is to distribute easy to use, affordable solutions to help dealerships, PDR and SMART Repair technicians, detailers and reconditioning companies improve customer service, make more money and eliminate back-office inefficiencies.

About NIADA

The National Independent Automobile Dealers Association (NIADA) is among the nation’s largest trade associations, representing the used motor vehicle industry comprised of more than 38,000 licensed used car dealers. Since 1946, NIADA has represented the voice and interests of used car dealers at the federal level in Washington D.C. Coupled with its state association network across the country, NIADA’s grass-roots framework provides a dual layer of advocacy unmatched in the used motor vehicle industry.

For more than 70 years, NIADA has engineered programs and leveraged technology to fulfill its mission to advance, educate and promote the independent used car dealer. NIADA members subscribe to a strict Code of Ethics of duty, honor and integrity, and believe in the advancement of small business in support of the free-market system. More information about NIADA programs and educational opportunities is available at www.niada.com and www.niada.tv.

NIADA HEADQUARTERS
2521 Brown Boulevard
Arlington, TX 76006
(800) 682-3837
FLORIDA OFFICE
1800 Second St., Suite 104
Sarasota, FL 34236
(888) 906-8283

Original release link here.

ReconPro Back Office 2.6.5.0

Set up commission profile to ignore repair order services in the Skipped status when calculating commissions from invoiced work orders, and other improvements.

Improvements

  • Exclude skipped repair order services from commission calculation
  • Showing empty Claim Info section in Invoice Editor
  • Using adjusted net amount in the Tech $ column of the Tech Commissions By Paid Date and Client Area report.
  • The Labor Time by Employee report has been improved.

See the details of the improvements here.

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8 Trends Your Dealership Should Pay Attention To In 2019

Dealership Software and Operations

  • Sedans Losing Popularity
  • Electric Vehicles Gaining Popularity
  • Self-Driving Vehicles Become More Common
  • Artificial Intelligence Integrations
  • Subscription Plans
  • Electric Systems Will Improve Drastically
  • Used Vehicles Remain Popular
  • Used Car Reconditioning Industry Will Grow and Evolve

2018 has been a volatile year for the auto industry. It started off with a lot of uncertainty, but as everything has begun to fall in place, we now have a clearer picture of where it’s all heading. There’s been a growth in the economy; however, new vehicle sales have gone down. The tariffs that were created to help American companies, unfortunately, had a negative impact on automobile manufacturers both internationally and here in the states.

New vehicle dealerships made money, but the profit margin dropped a little. Beyond that, new cars are struggling while used vehicle sales are going up. Now, more than ever, the reconditioning industry has become increasingly important for both consumers and dealerships. With all of that in mind, let’s look at the most important trends to look out for going into 2019.

 

Sedans Are Losing Popularity

Ford and Chevrolet are expected to drastically reduce their sedan production come 2019. This trend first became known when Ford announced they would discontinue all of their cars outside of the Mustang and Focus Active, and will continue producing their trucks and SUVs. With two of the biggest vehicle manufacturers changing focus, you should expect others to follow in their footsteps. For many, it’s expected that SUVs and Trucks will be the most popular vehicles by 2020.

 

Electric Vehicles Will Only Continue To Increase In Popularity

With companies, such as Tesla, prioritizing all-electric vehicles, it should be no surprise electric has become as popular as it has. No matter where you look, you’ll see traditional manufacturers following suit. There’s the BMW i3, Volkswagen e-Golf, Hyundai Ioniq EV, Chevrolet Bolt EV, and more. Beyond that, hybrids remain a popular transition vehicle from gas to electric.

No matter what, electric vehicles will grow exponentially in popularity. In the US alone, you may have already seen an increase in charging stations. With companies shifting their focus to hybrids and all-electric, it’s important to know how much they’ll impact the industry.

 

Self-Driving Vehicles Will Slowly Become More Common

It’s safe to say we are still a couple years from having fully autonomous vehicles on a mass scale. However, with all of the sensors in vehicles today, it’s easy to see where the market is heading. We already have proximity sensors, parking cameras, built-in navigation, and other self-adjusting features being implemented into our vehicles.

Beyond that, companies such as Toyota and Ford have already begun investing in self-driving vehicles. This trend was further bolstered when Congress signed a bill in support of self-driving technology. It shouldn’t surprise anyone to hear that self-driving vehicles are being looked into by companies, such as Uber, for commercial use as well.

 

We’ll see AI Implemented Into Vehicles

Whether it happens in 2019 or not is up in the air, but it’s hard to deny that the use of AI has been steadily increasing. Whether it’s our smartphones, tablets, or computers, there’s an AI to help. There’s Siri, Cortana, and Google Assistant, and manufacturers like BMW have already partnered up with Google.

 

Subscription Plans Are Looking Like They May Be The Next Big Thing

Companies like Porsche, Cadillac, and Lincoln already have subscription plans in place. If you’ve been in the auto industry for long enough, you know that the big changes tend to happen with luxury vehicles first, and then trickle down over the years to standard vehicles. Beyond that, we simply live in a time where subscriptions are the big thing. Whether it’s Amazon, Netflix, Spotify, or even gym memberships, subscriptions are the way of the future (for now).

Subscriptions for the car market benefit consumers. It provides them with the opportunity to upgrade or acquire a new car much more easily than they currently can in our buy-or-lease market. However, subscriptions are also great for automakers because consumers will feel obligated to stay within brands.

 

Electric Systems In Vehicles Will Improve Drastically

This is something you may have heard about a couple of years ago, but it’s now looking increasingly likely to happen soon. In the near future, 12-volt electrical systems will be phased out, and eventually replaced, by 48-volt systems. This is because we live in a digital age where we have computers in our pockets, navigation and sensors in our vehicles– all things that require an increasingly larger amount of power.

 

Used Vehicles Will Continue To Grow In Popularity

The used car market is a billion dollar industry already. But if the last year has shown us anything, it’s that it is slowly taking over vehicles sales. In the US, alone, the average vehicle out on the road is 11.5 years old. This means more and more consumers are keeping and maintaining their cars for much longer. Beyond that, as a result of the tariffs and the vehicle price increases, used car dealerships have become the preferred option for many people.

 

The Growing Used Car Industry Will Evolve Reconditioning Processes

With vehicles becoming increasingly sophisticated and consumers driving cars for much longer, the reconditioning process will have to evolve. Right now, some of the most successful shops have already anticipated the change and have adjusted accordingly. They’ve stopped relying on paper and inefficient methods. You’ll see shops getting the latest paint booths, the fastest paint dryers, and workflow management software to track jobs and tackle constraints.

In fact, with the sophisticated technology in cars, you’ll need better equipment, better-educated technicians, and faster ways to organize, track, and adjust your lean processes. Everything will need to be done quicker, and you’ll need to embrace technology in this digital age.

Management software can track where vehicles are, how long each step takes, who’s working on them, what’s wrong with the vehicles, what work has been done, and more, all on mobile and back-office devices. It’s designed to make the reconditioning process more efficient so you and your technicians can upload documents, take photos, and apply updates for everyone to see in real-time, at the click of a button.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your reconditioning business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconMonitor is a state of the art workflow automation software for auto recon, dealerships, and auto marketing companies. ReconMonitor dealership software decreases reconditioning cycle time and increases your control and profitability.

ReconPro is the industry’s most versatile and powerful software solution purpose-built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with DMS, body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business. 

With your dealership managing recon workflows in ReconMonitor, and your vendors and technicians using ReconPro, you have a complete digital ecosystem for end-to-end visibility and efficiency in your reconditioning operation.

Man in auto repair shop using tablet computer

Reduced Cycle Time vs Increased Throughput: Can You Have One Without the Other?

<this article was originally printed by AutoSuccess>

For used car dealerships, reduced cycle times and increased throughput are some of the most important aspects of the business. In fact, your dealership can’t make much money if the throughput is low. Beyond that, you can’t have a steady throughput if your cycle times are too high.

However, it’s hard to tell which one is the most important. When it comes to used car dealerships, it wouldn’t be uncommon for you to think front-end sales and throughput are where the money is made. Even then, the number of vehicles that are front-line ready depends entirely on how quick and efficient your process is.

Simply put, the significance of cycle times and throughput come off as mostly equal. They also rely heavily on each other and you could argue that neither could exist without the other. If you’re not selling a lot of vehicles, then you’re not going to speed up your cycle time. However, if you are doing well in sales, or you know you could do even better with better inventory in-hand, then the cycle time will be your priority.

Despite all of that, and the fact that they both rely on each other, cycle time may have a slight edge. At the end of the day, the discussion isn’t a “chicken-or-the-egg” debate. As a used car dealer, you know the cycle time had to have come first so you could sell your first few cars. When it comes to used car reconditioning, the cycle time can make or break how well you do.

Across the industry, poor reconditioning and repair processes have been reported as the biggest inhibitors to profit. Some of you may work closely with vendors who provide reconditioning. As you know, poor management, organization and dated methods can make repairs last days longer than they need to.

So even though throughput is where you inevitably make the profit, poor cycle time is undoubtedly the biggest drag on your dealership. However, it doesn’t have to be.

How Can Dealerships Reduce Cycle Times and Increase Throughput? Embrace Technology
Paper was great before computers, but if you’re the type who has relied on paper for most of your career, you probably know the headaches that come with it. Tracking employees, invoices, customer accounts, estimates and reconditioning statuses on vehicles can be a lot to handle. You more than likely know the frustration of going through all the paperwork and how much of your time can be taken away from doing the actual job.

Management software can drastically reduce your cycle time and increase throughput. Along with what we talked about above, great reconditioning software can help your used car dealership manage vendors and technicians, track vehicles through your process, and alert you to bottlenecks and problem areas on both your desktop and mobile devices. The paperwork that would normally require hours of your time, can be done in as little as five to 10 minutes.

If you want to tackle the cycle time constraint, then you’re going to have to embrace technology. Let’s be honest, how much easier would your life be if you could access your dealership’s operational information on the fly, increase productivity and manage workflow all at the click of a button?

For help with software solutions designed to make your dealership’s reconditioning process more efficient, provide you with better visibility, and get your cars frontline in the shortest possible time, schedule a demo today.

Command the lot

Compete and Win with Service Requests and Scheduling

Managing your own SMART repair business is truly rewarding. You have the freedom of being your own boss with the opportunity to grow and nurture your business. But when managing the business, it’s easy to find yourself drowning when scheduling repairs and answering service requests. There are always arduous tasks preventing a smooth business operation, affecting your own sanity as a business owner while keeping customers happy.

Luckily for PDR/Hail and SMART repair professionals, there are software programs designed to enhance your ability to compete within your industry and come out on top. Not all programs are designed equally, though, and many businesses are left with a half-functioning system that only slows their process down.

 

Why Choosing ReconPro Helps you Win

ReconPro was designed by AMT’s engineers with the mobile repair professional’s needs in mind. Born from a love and understanding of the Automotive industry, the ReconPro app offers a seamless integration from inspection to invoice. One of the many unique benefits of ReconPro is its efficiency with service requests and scheduling. These two aspects of auto reconditioning are the backbone of your business. So, why not have a streamlined process?  

If your mobile repair business is hired to do work for a dealership, the scheduling automation lets you show them how efficient your reconditioning process is right from the start. Say a major hail storm cuts through town and a dealership contacts you with hundreds of vehicles needing repairs. Their typical reconditioning jobs take weeks, but your company can cut the repair time down to days. This shows your technicians and business are efficient, organized, and can complete large-scale reconditioning quickly. You’ll pick up more jobs simply because you have a process that actually works.

 

The Balance

Service Requests, scheduling repairs, and managing schedule updates are traditionally riddled with their own separate documents or multiple email threads. ReconPro allows for everything to be completed in one location, providing the perfect balance of administrative tasks and actually working on the business. Once a service request is completed, you can assign work orders and take care of scheduling technicians to complete tasks within the software. You can manage customers, jobs, staff time and attendance, accounting, invoices, and more. Once a car is in the system, it is being tracked. You can see what’s not moving, reassign orders, and review your technicians’ work to stay on top of how long certain repairs should take.

 

ReconPro lets you spend more time on what makes the business successful – the repairs. From initial inspection, to documenting damage, to work approvals sending an invoice, ReconPro completes and submits information in an accurate and organized manner. Every job is unique – No dent is the same, no two customers are the same. You can adjust ReconPro to fit your customer’s pricing arrangements, approval process, and even the paperwork process to fit your client’s needs. AMT invites you to request a free demo of ReconPro to see how it enhances your PDR/Hail or SMART repair business.

ReconPro mobile app 2.17.51 for iOS devices

Select MOTOR labor times for labor services added to inspections and work orders, assign a technician from another team to a phase on the Order Monitor screen.

New Features

  • Select MOTOR labor times
  • Assign vendor technicians to monitored work order phases

Improvements

  • Search functionality has been improved
  • Changes made on the Order Monitor screen can now be saved without filling in required fields of monitored work orders.

Fixed Issues

  • An intermittent application crash occurred after tapping some actions for a team work order in ReconPro version for iPad devices.

See the details of the new feature and improvements here.

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