ReconPro mobile app 2.19.9 for iOS devices

Assign technicians to the whole work order or some specific services, use improved conventional repair service, and select additional price matrix services easily

Improvements

  • Assigning technicians to work orders made easier
  • Conventional repair improvements
  • Additional price matrix services improvements

Fixed Issues

  • An issue with closing the inspection approval screen after drawing the signature
  • Multiple team inspections could be approved several times
  • The invoice ‘Details’ action didn’t work as expected
  • Read-only price matrix services could be selected and saved to invoices
  • The amount of paid invoices was not updated.

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.4.0

See what changes were made to each employee account, approve work order services through Quick Access, prevent calculating commissions for invoices prior to a specific date

New Features

  • Employee Audit Log
  • Approve repair order services through Quick Access

Improvements

  • Specify the order of repair location sources
  • Set the start date for commission types

Access to timesheets views for team managers and area managers

See the details of the new features and improvements here.

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ReconPro mobile app 2.19.7 for iOS devices

See the customers from all areas or only from the area to which your team is assigned, see your logged hours for the current week and the previous weeks, and more.

New Features

  • Showing customers from your team’s area only

Improvements

  • Showing technician’s timesheet for weeks
  • Indicating the name of your team

Fixed Issues

  • In some cases, the Approve action was shown for already approved inspections.
  • In ReconPro HD version, the search bar closed unexpectedly when selecting search options.
  • Incorrect display of service quantity and customer address in ReconPro HD version.
  • RO# field was not copied when copying an inspection
  • In some cases, answer services were not added to work orders
  • In ReconPro HD version, the Problem status for repair order phase could not be set on the first attempt.
  • The incorrect service price was shown if there was a fee on the Services screen.
  • There was an issue with approving inspections created for different customers.
  • Custom vehicle parts could not be selected and configured in the Vehicle view of price matrix services.

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.3.0

Set employee hourly rate per specific service type to override technician hourly rate, send final inspections and invoices to retail customers automatically, and more.

New Features

  • Set employee hourly rate per service type
  • Auto-emailing for retail customers

Improvements

  • Automatic voiding of vendor bills related to voided invoices
  • Additional columns for ‘Effective Labor Utilization Report’
  • Showing bundle items instead of bundle service in the ‘Service Revenues’ report

Fixed Issues

  • In some cases, estimate notes were not shown in work orders automatically created from inspections

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.5.9

Use new quick actions to streamline your working process, allow creating invoices from the mobile app, add more than one picture when answering image questions, and more.

New Features

  • ‘Add Service’ quick action
  • ‘My Completed Work’ quick action
  • Support for ‘Invoice from device’ setting
  • Add multiple image question answers

Improvements

  • Resolve problem before completing repair order service
  • Delete the last service from repair orders
  • Improved logic for adding services to repair orders
  • Improved free text search on the Monitor screen
  • Open ‘Time Report’ from repair order detail view
  • ‘Focus Mode’ button has been enhanced to become more intuitive
  • Wrapping long service names
  • Answer required questions before completing repair order services
  • Improved navigation for ‘Update Work’ quick action
  • Support for the ‘Submit’ keyboard action has been implemented on verification and quick action screens.

Fixed Issues

  • Users could resend the same data multiple times
  • The app stopped responding after returning back from the background

See the details of the new features and improvements here.

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ReconMonitor Back Office 3.5.4

View question forms and question sections from repair order details page, choose from more statuses of repair order parts, get quotes for parts from multiple suppliers

New Features

  • View repair order question forms
  • View repair order service questions
  • Additional statuses for repair order parts
  • Order parts from multiple providers

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.2.0

Use new settings to specify a default team for repair order tasks and see service revenue either by service or by service type

New Features

  • Assign tasks to teams

Improvements

  • Show service revenue by service type

See the details of the new features and improvements here.

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ReconPro mobile app 2.19.5 for iOS devices

Change the rate for selected labor services of a specific labor type or all selected labor services on the ‘Labor Rate’ screen that appears as an additional step

New Features

  • Change the rate of labor services in inspections and work orders

Improvements

  • Showing the company name of customer contacts on the Contacts screen
  • Enhancements for ‘Hidden’ and ‘Read-Only’ access to service price

Fixed Issues

  • Inspection Supplement report was empty when there was only one required service with zero price
  • In some cases, there was an issue with loading inspection summary

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.1.0

Integrate with Enterprise AI to send work orders to Auto Integrate, view work order activity projections into the near future, request full data refresh for CDK Integration

New Features

  • Enterprise AI Integration
  • Work Order Projection Reports

Improvements

  • Full Data Refresh for CDK Integration
  • ‘Tech Commission by Paid Invoice’ report has been improved

Fixed Issues

  • Deleting a work order from the Back Office application caused reinstalling the mobile app.

See the details of the new features and improvements here.

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ReconMonitor Back Office 3.5.3

Use punchout catalog for parts ordering, manage parts with core charges and labor credits, attach credit memos and invoices as part documents, and much more

New Features

  • Punchout Catalog for Parts Ordering
  • Parts with Core Charges
  • Parts with Labor Credits
  • Part Documents
  • Parts Conditions
  • Start repair orders
  • Reopen repair orders

Improvements

  • Search for repair order parts by RO#
  • Search for parts in closed repair orders
  • Make changes to parts in closed repair orders
  • Resetting the price of refused parts to zero
  • Resolve service problems before closing repair orders
  • Allow editing repair order service details based on repair location user settings
  • Improved usability of adding tasks to repair orders
  • Allow editing repair order service details based on repair location user settings
  • Setting part core price based on information from punchout catalog
  • Updating part vendor price based on information from punchout catalog

See the details of the new features and improvements here.

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