Repair360 mobile app 3.3.7

Use vehicle layout images for visual inspections of vehicle exterior and interior, create work orders from multiple inspections, set a default price for zer0-price services, and more:

New Features

  • Use vehicle layout images for visual inspections
  • Create work orders from multiple inspections
  • Set a default price for zero-price services

Improvements

  • Showing services based on Back Office sorting
  • Showing quick notes based on Back Office sorting
  • Time format in labor services has been truncated to one decimal place

See the details of the new features and improvements here.

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ReconPro Back Office Update (August 21, 2018)

Set up integration with TheftPatrol, configure secure token-based authentication for NetSuite integration, mark vehicle owner’s fields as required, and much more:

New Features

  • TheftPatrol Integration
  • Set vehicle owner’s fields as required
  • Token-based authentication for NetSuite integration

Improvements

  • Improvements in the Parts Ordering form
  • Exclude archived inspections from the Inspection List report
  • Showing invoice notes in Statement Report

See the details of the new features and improvements here.

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Advantages of the Trade Tariffs for the Reconditioning Industry

Increased prices on new cars and parts spur greater reconditioning investment

The reconditioning industry has been experiencing a huge boon in 2018. This is partially a result of the 25% tariffs on steel and 10% on aluminum placed by the US on Canada, Mexico, China, and the European Union. And while automobile manufacturers and new car dealerships are scrambling, the reconditioning industry is popping as consumers continue to drive and maintain their vehicles longer.

According to V12Data, the reconditioning industry is forecasted to reach $722.8 billion by 2020. So while there are legitimate concerns surrounding the increased costs for manufacturers driving up the price of new cars, things are looking up for anyone working in reconditioning.

The automobile industry is still profiting despite the impact of the tariffs, but there’s an air of anxiety that increased prices may be discouraging consumer purchases. V12Data reports the average age of vehicles out on the road in 2018 is 11.5 years old. So while decreased new car purchases may be a result, the older age of cars means consumers are spending more to keep their vehicles up and running.

According to the International Trade Administration and Washington Post’s, Heather Long, 79% of all steel and 90% of all aluminum are imported into the U.S. Beyond that, automobile brands such as Honda, Nissan, and Toyota are manufactured in Canada, Mexico, and Europe before being shipped into the U.S. Essentially, this means both vehicles and car parts imported into the U.S. cost more under the current set of tariffs– impacting domestic brands like Jeep, Chevrolet, and Ford, as well.

Despite the worries, many PDR and SMART Repair practitioners are seeing increased growth now more than ever, with 75% of reconditioning in the United States done by independent, and domestic auto repair shops. To put it simply, the tariffs aren’t doing car manufacturers or new car dealerships any favors; but they’re helping the reconditioning business become heavy hitters in the marketplace. As new car prices rise, drivers are inspired to operate and maintain their vehicles for decades at a time.

Even prior to the current administration’s tariffs, the reconditioning industry has been increasingly popular. SMART Repair practitioners receive business for dent removal, windshield chip repair, paint correction, wheel repair, and detailing. In comparison, dealerships, outside of vehicle purchases, mostly receive business for tire rotations, oil changes, air filters, and car washes. So, SMART operations are providing consumers with a lot more options when it comes to vehicle maintenance.

And beyond that, there’s an incentive for consumers to seek out SMART Repair professionals because they are driving and maintaining vehicles for increasingly longer periods of time. So with the tariffs on manufacturing, new cars, and OEM parts, the reconditioning industry has been steadily growing in popularity among owners of used and older cars. So if the trends continue, reconditioning will remain incredibly profitable for years to come.

AMT is committed to helping reconditioning professionals maintain and grow their business for optimal results. With owners willing to invest in keeping their vehicles in good condition, demand for recon and cosmetic services will become more active. Managing your workflow and employees to capitalize on that demand is crucial for your operation. We can help.

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How to Manage Your Inspections Without the Paper Chase

Knowledge is power, and complete and thorough inspections are your best source of knowledge for damage assessment and reconditioning operations. But did you know how else you can use inspections to boost your sales and profits? Click to watch how InspectionNotes gives you what you need without all the paper.

ReconPro mobile app 3.3.7 for Android devices

Assign multiple technicians to work orders and services with an even or an uneven work split, create work orders from multiple inspections, and much more:

New Features

  • Split work between multiple technicians
  • Create work orders from multiple inspections
  • Select vehicle parts for services

Improvements

  • Showing quick notes based on Back Office sorting
  • Allow adding a service to inspections and work orders only once
  • Time format in labor services has been truncated to one decimal place

See the details of the new features and improvements here.

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Repair360 Back Office 3.3.20

Set up and use vehicle layout images for visual inspections; add, edit, delete, and reorder quick notes; sort services manually, turn on and turn off add-ons.

New Features

  • Turn on and use splat screens
  • Manage quick notes
  • Reorder services
  • Self-subscription features

Improvements

  • Time format in labor services has been truncated to one decimal place

See the details of the new features and improvement here.

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ReconPro mobile app 2.16.4 for iOS devices

Enter required contact details of vehicle’s owner when you select a retail owner on the Vehicle screen of service requests, inspections, or work orders.

New Features

  • Add required contact details when selecting vehicle’s owner

Improvements

  • Add labor services to uncategorized part services
  • Support for UniMag Shuttle credit card reader has been added
  • Confirmation messages about removing part services have been improved

Fixed Issues

  • The List View icon was not displayed on the Visual screen while editing an inspection.

See the details of the new feature and improvements here.

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Repair360 mobile app 3.3.6

Add labor services to inspections and work orders while adding a part service on the Services screen and as additional service for a price matrix panel.

New Features

  • Add labor services while adding or editing a part service

See the details of the new feature here.

Fixed Issues

  • Incorrect inspection amount and service amount after changing service price to a negative value.
  • Invoice amount was not displayed properly on the View screen.
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Chasing Hail? Don’t leave town without these must-have PDR tools

Business Management Software for This Season and Beyond

For technicians fixing hail damage on the road, the season is in full swing. The season has shaped up to be an epic year for hail in many regions. This could be a big year even for retail PDR and SMART repair shops who don’t hit the road.

Whether you are on the road or not, take a few moments to consider a few tools you may have heard about but haven’t put into practice yet in your business. I’m talking about mobile estimating and invoicing tools such as our two mobile apps, Repair360 and ReconPro.

 

Repair360 – Mobile Estimate and Invoicing Software

Designed to get any auto reconditioning company or PDR technician up and running with basic

mobile estimates, work orders, and invoicing designed to put an end to wasted time spent on administrative paperwork tasks that are required in running your business. Best of all, this product is completely free for single users and available on iOS from the Apple app store or Android from the Google Play store.

What is Repair360 and what does it do?

An easy-to-use phone app, with Repair360, you can log in cars as you work on them, take pre-inspection notes and photos, create and email estimates, work orders, invoices and more all from your preferred mobile device.

Have more than one technician working for you? An easy upgrade to our paid version Repair360, which grants you the ability to manage multiple technicians and integrate with your accounting system, too.

Repair360 Product Features:

  • VIN Scanning and Decoding
  • Customer Record Management
  • Photo and Video Inspections that attach to work orders at the line-item level, on-device Approvals
  • Invoicing, and Back Office systems
  • Customer records, Invoicing, and payments all accessed from the software.
  • Software integration with the popular QuickBooks Online accounting package available
  • Payment Processing integration

Note: Integrations with additional accounting systems from QuickBooks, Sage, etc., as well as Dealer and Bodyshop Management Systems are available with ReconPro.

The app is self-contained, so it works with or without Internet access and can print to most printers, even without an Internet connection.

 

ReconPro – Advanced Business Software for Recon Professionals

Are you running a larger operation than Repair360 can handle? Step up to ReconPro, our mobile management tool purpose-built for Auto Recon Professionals.

With a few clicks from any handheld device, you can document prior damage, create invoices, get PO’s, and streamline back-office operations like payroll and accounting, allowing you to spend less time on managing the business, and more time working on the business.

ReconPro Product Features

  • Vin Decoder – Includes trim, paint code lookup, vehicle recalls
  • R&I Labor Times for fully informed estimates
  • Advanced Commissions – Calculate Flat Rate, % Gross / Net, Tired Commissions, Splits
  • Duplicate Vin Detection to avoid duplicate records
  • Full Service Menu Control -Create a service menu specific to each account
  • Customer Specific Pricing – Set, adjust, and control even the most complex pricing models
  • Service Requests – Dispatch & Scheduling
  • Estimate Approvals – On device, via web or quick link
  • Integrations – Connect directly to many popular dealer and shop management systems, including CDK,  Mitchell, Audatex, and CCC
  • Team Collaboration – Share Inspections, Work orders, or Invoices across teams
  • Configurable Print Templates – Your custom business identity and layouts in hard copy
  • Configurable Email Templates – Your custom branding and layouts in emails
  • Real-time Reporting – Data at your fingertips lets you know your numbers anytime
  • Full visibility and control
  • Fully mobile – on your iOS or Android devices
  • Step-by-step automation
  • The most detailed reports on the market
  • Easy integration with QuickBooks
  • No need for IT staff to install or maintain

Regardless of whether you are a one-man operation, or responsible for teams of PDR techs, isn’t it time you stepped into the world of mobile management and invoicing? Schedule a demo with AutoMobile Technologies today!

Used Car Reconditioning – A Dealership’s Supply Chain – Part II

Part II: Common Dealer Reconditioning Pitfalls

The quality of vehicles coming through the recon process defines the brand of your dealership. If the process is inadequate and quality is an issue, your customers will notice. Overcoming that negative brand perception can be very difficult. The reconditioning process is also what feeds the machine. If the “get ready” process takes weeks or months per car, then your salespeople will not have the vehicles they need to keep selling. If this can be improved to a few days (and it can), then sales will improve as the number of vehicles reliably available to be sold will increase.

Here are 3 of the common causes of dealership reconditioning problems:

  1.  Not prioritizing reconditioning:

Not prioritizing the reconditioning process is something we see in lots of dealerships around the country. Reconditioning of a used vehicle can be an afterthought of lots of dealerships for apparent reasons. Dealerships are often headed by former salespeople and managers. Their goal is to drive sales which increase revenues and puts money in everyone’s pockets. Sometimes, reconditioning of the vehicle becomes an afterthought or is viewed as a necessary evil in the sales process – something that drives up costs which lowers profits. Because of this, we see the reconditioning process not getting the attention and TLC it deserves.

  1. Not having a standardizing reconditioning process:

Not having a standardized reconditioning process is a major issue if you want to have a repeatable process that you can leave to anyone. The more structured and consistent your process is, the better your outcomes.  If there is a lot walk where people just walk around the car looking for damage and then a mechanical inspection that is just the mechanic looking for issues without a checklist, then you risk overlooking different issues. Worse, all of your vehicles will have differing quality when going through the recon process. We highly recommend that both the cosmetic and mechanical inspections be done in a multipoint checklist. This will ensure that all aspects of every vehicle are checked and addressed the same, 100% of the time. This will improve quality and increase trust in the recon team. You may no longer even need to have all managers come to look at cars in a lot walk manner. The same standardized process should apply to the general workflow of the reconditioning process. All vehicles should follow the same general process from A-Z and only deviate as needed (e.g. waiting on parts).

  1.  Vendors rule the henhouse:

There is nothing wrong with having good, trustworthy vendors helping you in the reconditioning process. We are not even suggesting that you bring all vendor work in-house. What we are suggesting is that dealerships take back control of the reconditioning process and own it completely. If vendors are finding and bringing work requests to you for approval, then see number 2, above. Work should be identified during the standardized process of inspecting the vehicle, and then assigned to the vendors. This allows the dealership to control costs, know what work per vehicle needs to be done, and have the flexibility to adjust the vehicle reconditioning workflow to suit its needs. When the vendor shows up to your lot, they should have a list of vehicles already approved for work. This keeps them busy doing what they do best instead of trying to find work and driving your per car to spend up.

If the items above sound revolutionary for your dealership, then you may need a revolution. You’ll be amazed at the improvements your dealership will enjoy focusing on a consistent and repeatable process in your reconditioning operation.

This is the second in a series of articles. Read part 1 here.

 

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