ReconPro mobile app 3.6.48

View work order question services on a separate screen including information on the selected question and answer even if these services do not belong to the service package assigned to the work order type

Improvements

  • Improvements for question services in work orders

See the details of the new features and improvements here.

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ReconPro mobile app 3.6.47

Select a specific paint code when creating or editing service requests, inspections, and work orders for vehicles based on their make, model, and year.

New Features

  • Paint Codes

See the details of the new features and improvements here.

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ReconPro Classic mobile app 2.21.4 for iOS devices

Price matrix data is kept within the existing inspection even if the price matrix gets unassigned from the inspection type and a new price matrix is assigned to the inspection type

Improvements

  • Support for unassigned price matrices

Fixed Issues

  • In some cases, the ‘Summary’ action was not working correctly for inspections in ReconPro Classic HD version

See the details of the new features and improvements here.

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ReconPro Classic mobile app 2.21.3 for iOS devices

Showing customers assigned to the mobile device, showing vehicle owners from other areas in the wizard of inspections and work orders

Improvements

  • Showing customers assigned to mobile device
  • Showing vehicle owners from other areas in the wizard of inspections and work orders

Fixed Issues

  • Fee bundle service, which must not be visible, was displayed in the list of work order services

See the details of the new features and improvements here.

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ReconPro Classic Back Office 2.14.2.0

Show service revenues grouped by service, service & panel, service item, service item & panel, or service type

Improvements

  • Group the ‘Services Revenues’ report data by service items and vehicle panels
  • Include draft invoices to the ‘Service Advisor Sales’ report

See the details of the new features and improvements here.

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ReconPro mobile app 3.6.43

Update vehicle information, add and delete services, enter claim information, and answer questions when editing service requests from the mobile app

New Features

  • Edit service requests

Improvements

  • Select vehicle part in the ‘Clarification’ field
  • Get repair bundle service info per specific vehicle
  • When users finish the ‘Inspection’ quick action workflow, they are automatically navigated back to the ‘Home’ screen
  • Deleted questions and answers are now hidden from the ‘Questions’ screen
  • The ‘Services’ screen performance has been improved

Fixed Issues

  • Inspection types assigned to service request types were not displaying in the proper order

See the details of the new features and improvements here.

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Four images of SMART repair areas - PDR, chip repair, wheel repair, and paint touch-up

S.M.A.R.T. Repair in the USA

The term “SMART Repair” has become a popular way of representing the mobile repair industry in the UK and is slowly catching on here in the United States. SMART repair – Small to Medium Area Repair Technique – offers services like wheel repair, bumper repair, paint correction, glass repair, and paintless dent repair (PDR) companies we increasingly see across America. An assortment of cosmetic, cost-effective and quick repair techniques, SMART repair offers U.S. mobile repair and fixed operations a way of offering more services for more revenue, and more inexpensively than conventional collision repair shops.

Starting out in the SMART repair business can be tough. There are many obstacles to cross in building your independent mobile repair company. SMART repair professionals often face common issues such as:

  • Records and Customer Management
  • Creating Inspections
  • Parts and Labor Times
  • Estimate Approvals
  • Monitoring/Managing Employees
  • Customer Pricing and Commissions
  • Invoice Accuracy
  • Accounting

A good resource for SMART practitioners can be found here.

AMT is here to provide help, too. ReconPro™ helps the mobile repair professional get organized and get busy. It’s a software ideal for managing client paperwork, billing, estimates, and tasks. Perform inspections tied to VIN or Stock Number, and add notes and photographs to create a complete estimate to submit to the customer via email or printed form. You can receive work approvals electronically through quick link or direct signature right on your device. Approved estimates become work orders, and the app creates and sends your invoice when work is completed. As your business grows, the software will help you manage multiple technicians and teams, regardless of geography. ReconPro helps manage workflows and back-office tasks to give you more time to spend with clients and vehicle repairs, and offers a full suite of productivity options, including commission calculations, service requests and dispatch, time and attendance management, role-based access, customer-specific pricing and much much more.. 

ReconPro is available for iOS or Android devices, and completely self-contained, meaning you can take it anywhere and complete your work without needing to connect to Wi-Fi. When you do connect, all your work is synched to your back office for complete record-keeping and secure access from any computer. Are you an auto industry professional looking to break or expand into the SMART repair scene? Does your current SMART repair business need the extra assistance? AMT has the solutions and we’d love to help you. Reach out to us today!

ReconPro Classic mobile app 2.21.1 for iOS devices

View conventional repair info for selected price matrix panel depending on the Company Info Price Matrix Settings in the Back Office application

Improvements

  • Using generic bundle service for conventional repair in price matrix services
  • Preselecting parts for price matrix panels associated with ACES parts

Fixed Issues

  • Images were not displayed correctly in the full-screen mode

See the details of the new features and improvements here.

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Car detail cleaning

7 Things No One Tells You About Starting A Car Detailing Business

From Detail King CEO Nick Vacco

For anyone looking to start a car detailing business, it has the possibility of being an extremely lucrative venture full of exciting opportunities and endless room for growth. Detailers are in high demand and dealerships struggle to find and keep detail staff and vendors. Unlike other specialized fields in car repair, such as SMART and PDR, car detailing doesn’t require extensive training or even a significant investment to make it happen. Blazing new paths is what business is all about, however, listening to the experts can sometimes get you where you want to be much faster than if you figured it out on your own.

Nick Vacco started his mobile detailing business over 30 years ago from the trunk of his car while he was still in school. Today, Detail King is a two-building, 9500 square foot space that is “regarded as the premier leader in the auto detailing industry for supplies, equipment, training, and customer support.” 

Here are 7 of his expert tips you need to know before starting your own detailing business: 

  1. Get the right training: Unlike other fields in car repair, detailing doesn’t require a certification or degree before you can begin. However, you do need to get the proper training to know how to perform the services offered at detailing businesses. According to Nick, “if you’re working on somebody’s vehicle, especially with today’s new cars costing around $40,000, you have to know how to perform the various detailing and protective services.” You want to be educated on the business side of the industry, so you’re always up-to-date on anything that’s happening and new methods.
     
  2. Get Experience: What better way to become skilled in car detailing than on the job experience? Depending on where you train, most courses at training institutes will have you learn different methods of detailing and cleaning. Then, you have to practice these skills repeatedly, so you might want to consider working at a detailing business to gain experience. You’ll improve your abilities and can see first hand how a detailing business is run. That way, you’ll know what you would do similar or different when opening your own. 
     
  3. Start…but only when you’re ready: You never want to rush into working on cars until you’ve received the proper training and have the right experience. This business doesn’t require you to dive right in until you’re ready. Many times, you can build up a strong reputation with the services you offer and even have a customer base while working for other businesses before you even open up the doors of your own. Once you establish that, this would be the perfect time to start your own business since you’ve created a reputation backing up your work.
     
  4. Get licensed: Forming an LLC or another type of corporation isn’t just to legitimize your business. It’s also to protect you if you have any personal assets. You never know what might happen, so it’s better to be prepared than to have to deal with something that could have been avoided in the future. 
     
  5. Invest in what you need: Whether you plan to start off as a mobile business or at a location, you’ll need to invest up to $10,000 in the necessary equipment. Some of these basic necessities would be towels, hot water extractors, pressure washer, buckets, buffers, and sponges. 
     
  6. Create a marketing plan: Nick Vacco stated, “you should consider every vehicle on the road as a potential customer.” This is where having a good marketing plan comes in, which is pretty much essential for running any business. A marketing plan will help you narrow your focus on what you want to do, who you want to reach, and answer any potential questions customers might have. If you haven’t already, create a good-looking website detailing your services and contact information. Engage with customers on social media, which can be another great platform advertising your services and showcasing previous work. 
     
  7. Never stop learning: You never want to give your competition any reason why they should be ahead of you. This is why it’s critical any time a new method or service comes out, you (and your team) get the necessary training to offer the latest services. Just think of the amount of profit you can generate simply by offering something your competition doesn’t. 

There’s no secret ingredient for running a successful car detailing business, other than having the proper preparation. Be sure to follow the above steps that will guarantee business longevity. Otherwise, you may not get the results you want, and you’ll be struggling to figure out your next steps. And when you’ve got your business up and running, consider using software like AMT’s ReconPro to help keep you organized and professional. The car detailing world offers so much creativity and growth potential, so why not see what can happen when you open your own detailing business? 

ReconPro Classic Back Office 2.14.1.0

Use the ‘Stock #’ column to the ‘Commissions with Vehicle Info (New)’ report to review commissions with your technicians, exclude specific services from the repair order services approval process

Improvements

  • The ‘Stock#’ column for the ‘Commissions with Vehicle Info (New)’ report
  • The ‘Auto Approval’ setting for work order type services

See the details of the new features and improvements here.

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