ReconPro Back Office 2.12.3.0

Use generic repair bundle service that already includes items needed for conventional repairs, such as labor, labor fees, paint, paint fees, and part.

New Features

  • Generic Repair Bundle Service
  • Group work order services by tags
  • Part categorization for question answer services of labor type

Improvements

  • Email options for Statement Report
  • Statement Report attachment has been renamed

See the details of the new features and improvements here.

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ReconPro mobile app 2.20.0 for iOS devices

Set up automatic approval of work orders which amount is less than or equal to the approval threshold amount specified for the work order type or repair location

Improvements

  • Support for work order approval threshold

Fixed Issues

  • The ‘Est#’ field value was not copied to work orders that were auto-created from inspections
  • In some cases, team work orders were not attached to invoices and remained visible on the Team Work Orders screen

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.6.13

Use improved questions: redesigned question cards that fit more content, answered questions are highlighted with green color, and answers are displayed below questions

New Features

  • Usability enhancements for ‘Questions’ screen
  • Edit archived inspections

Improvements

  • Allow editing the price and quantity of repair order services
  • Allow adding specific services to work orders and repair orders

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.5.0

Link multiple locations to one team in the settings of the TSD and Thermeon integrations to handle situations when one team works in different areas

Improvements

  • Assign the same team to multiple areas in TSD/Thermeon Integration Settings

See the details of the new features and improvements here.

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ReconPro mobile app 2.19.9 for iOS devices

Assign technicians to the whole work order or some specific services, use improved conventional repair service, and select additional price matrix services easily

Improvements

  • Assigning technicians to work orders made easier
  • Conventional repair improvements
  • Additional price matrix services improvements

Fixed Issues

  • An issue with closing the inspection approval screen after drawing the signature
  • Multiple team inspections could be approved several times
  • The invoice ‘Details’ action didn’t work as expected
  • Read-only price matrix services could be selected and saved to invoices
  • The amount of paid invoices was not updated.

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.4.0

See what changes were made to each employee account, approve work order services through Quick Access, prevent calculating commissions for invoices prior to a specific date

New Features

  • Employee Audit Log
  • Approve repair order services through Quick Access

Improvements

  • Specify the order of repair location sources
  • Set the start date for commission types

Access to timesheets views for team managers and area managers

See the details of the new features and improvements here.

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ReconPro mobile app 2.19.7 for iOS devices

See the customers from all areas or only from the area to which your team is assigned, see your logged hours for the current week and the previous weeks, and more.

New Features

  • Showing customers from your team’s area only

Improvements

  • Showing technician’s timesheet for weeks
  • Indicating the name of your team

Fixed Issues

  • In some cases, the Approve action was shown for already approved inspections.
  • In ReconPro HD version, the search bar closed unexpectedly when selecting search options.
  • Incorrect display of service quantity and customer address in ReconPro HD version.
  • RO# field was not copied when copying an inspection
  • In some cases, answer services were not added to work orders
  • In ReconPro HD version, the Problem status for repair order phase could not be set on the first attempt.
  • The incorrect service price was shown if there was a fee on the Services screen.
  • There was an issue with approving inspections created for different customers.
  • Custom vehicle parts could not be selected and configured in the Vehicle view of price matrix services.

See the details of the new features and improvements here.

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ReconPro Back Office 2.11.3.0

Set employee hourly rate per specific service type to override technician hourly rate, send final inspections and invoices to retail customers automatically, and more.

New Features

  • Set employee hourly rate per service type
  • Auto-emailing for retail customers

Improvements

  • Automatic voiding of vendor bills related to voided invoices
  • Additional columns for ‘Effective Labor Utilization Report’
  • Showing bundle items instead of bundle service in the ‘Service Revenues’ report

Fixed Issues

  • In some cases, estimate notes were not shown in work orders automatically created from inspections

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.5.9

Use new quick actions to streamline your working process, allow creating invoices from the mobile app, add more than one picture when answering image questions, and more.

New Features

  • ‘Add Service’ quick action
  • ‘My Completed Work’ quick action
  • Support for ‘Invoice from device’ setting
  • Add multiple image question answers

Improvements

  • Resolve problem before completing repair order service
  • Delete the last service from repair orders
  • Improved logic for adding services to repair orders
  • Improved free text search on the Monitor screen
  • Open ‘Time Report’ from repair order detail view
  • ‘Focus Mode’ button has been enhanced to become more intuitive
  • Wrapping long service names
  • Answer required questions before completing repair order services
  • Improved navigation for ‘Update Work’ quick action
  • Support for the ‘Submit’ keyboard action has been implemented on verification and quick action screens.

Fixed Issues

  • Users could resend the same data multiple times
  • The app stopped responding after returning back from the background

See the details of the new features and improvements here.

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PDR Estimate and Invoicing Software on different devices

How PDR Software Makes Life Easier For You And Your Customers

While you may see the front-end of your PDR business as the primary force behind profit, you also have to consider your back-office and customer experience. When it comes down to it, both how well-run your back-office and how great your customer service is will decide how well your business does. Every front-end sale relies on your back-office, you providing customers with a transparent and convenient experience. 

The repair business is constantly improving to foster more productivity. In this rapidly changing market, the best PDR businesses have PDR software that makes back-office work way easier and helps create customer-friendly service experiences. Better organization, way less paper, and everything at your fingertips.

Repair360 Inspection Screen

PDR Software:

It Can Handle All Of Your Back-Office Needs

The great thing about PDR software is that it comes stacked with plenty of features. You can track work time, commissions, hourly payments, customer estimates, work orders, invoices, billing, and way more. Beyond that, most reputable software can integrate with pre-existing accounting programs you may have (Quickbooks, Sage, etc.)

It Can Make Your Front-End Operate More Efficiently

When it comes down to it, your business is the actual repair work, and software can’t do that for you. With PDR software, you can create individual or lot-walk inspections and estimates, automate tasks, assign work to technicians, attach photos & documents, but also set up a notification system for your employees to be alerted on a job’s status. Ultimately, it cuts down on paper and unnecessary processes and increases your business’ communication. 

It Can Improve Your Customer Service

While PDR software is extremely helpful for your back-office and front-end retail work, it’s also excellent for customer service. Scan the VIN with your mobile device and the basic information about the vehicle is displayed. A few clicks later, and you’re ready to estimate the work. You can set up a text messaging system that notifies customers of exactly what’s going on with their vehicle. Better software can also create easy-to-navigate customer forms, email and print templates for your business forms that include your branding, and estimate approvals on device, via email, or web-connect.  

PDR Matrix - Hail Matrix
Multiple PDR and Hail matrixes included, and you can customize

AutoMobile Technologies Makes PDR Software

AMT offers software solutions designed to help business owners and technicians in the reconditioning industry be more efficient, provide customers with the information they need, give you better visibility, and give you peace of mind knowing that your back-office is always up-to-date and you’re building a positive relationship with customers.

ReconPro™ is the leading management software for PDR, SMART Repair, Wheel Repair, Paint Correction, and Automotive Reconditioning. We’ve been reducing paperwork and increasing productivity and profits for our users for over a decade. Let’s talk about how we can help your business.