Best Auto Dealer Management Software Picks For 2019

If you’re reading this, you’re likely aware of all of the moving parts involved when running an auto dealership. Complications can arise from a poor workflow system, technicians making mistakes, and even simply going through paperwork. There are many things to consider, and inevitably, even the most successful auto dealerships run into productivity shortfalls.

We know that many of the problems tend to involve employee mistakes and miscommunication. If you’re like most auto dealerships, you’ve seen the shortcomings and have already implemented management software, such as ADP or Reynolds & Reynolds. It’s a step in the right direction; however, systems like the two we just named often have gaps in sales efficiency, inventory, and F&I information.

In auto dealerships, employee mistakes happen. Beyond that, you know there is always room for improvement– whether it’s updating your layout, installing a management software system, or simply eliminating inefficient and unnecessary steps. But management software, such as ADP or Reynolds & Reynolds have their limitations as well. Luckily for you, in 2019, there are plenty of software solutions out there that can help you fully digitize your inventory acquisition, marketing, inventory management, and reconditioning statuses. There are software solutions out there that can fill in those missing gaps.

Finding the right management software can be a long, headache-inducing, process. To help you out, we’ve created a list of our top 4 management tool picks that can make your auto dealership more efficient.

 

For Your Sales And Marketing

Hubspot

Each year, more and more auto dealerships (and companies in general) are seeing the benefits of Hubspot for their businesses. Hubspot is a software solution that helps your auto dealership with online marketing, tracking sales, and managing customer relationships. There are plenty of options within the software suite that you can choose from. While they’re all really helpful and beneficial for your auto dealership, they’re even better together.

In 2019, almost every search for a new vehicle begins with an internet search engine, such as Google or Bing. When people start that search, they’re looking for a business near them that provides the right answers to some of the most common questions buyers have. We call this inbound marketing, and it is one of the best ways to garner new customers and sales. You draw in customers through websites, blogging, social media, brand, and optimizing your content to draw in customers and rank high in search engine results.

Hubspot lets you create and publish content that you can track, measure, and target to generate leads.

 

For Your Social Media

Hubspot Marketing

While Sprout Social was our top social media management software pick just a year ago, Hubspot Marketing has begun to dominate even the social media market.

For any auto dealership’s marketing team, the number one goal has always been to advertise their business across the best and most efficient channels possible. In 2019, the internet (especially social media) is one of the best avenues that currently exist. Almost everyone has a smartphone in their pocket. Beyond that, whether it’s Facebook, Twitter, or Instagram, nearly everyone from your grandparents (or parents) to elementary school students use social media platforms.

Hubspot Marketing allows you to to create social media marketing campaigns, has end-to-end marketing automation (publish content in a specific format in timed intervals), let’s you personalize your lead management, has an extremely user-friendly interface, customizable HTML and text messages, and SEO (search engine optimization).

 

For Your Accounting

Intuit Quickbooks

Intuit Quickbooks is probably the most fully fleshed-out accounting software there is. You can purchase Quickbooks for either Windows or Mac. However, as of 2019, Quickbooks is focusing more and more on a cloud-based subscription service where you pay a monthly fee for their software.

While the software is offered for both Mac and Windows, the Mac version doesn’t have nearly as many features as the Windows or cloud-based versions.

Whether your dealership is large or small, Quickbooks is very widely used by almost everyone in the market. It’s very easy to go online and look up information, guides, tutorials, and videos explaining exactly how all of the features work. Quickbooks works well for just about any business and offers quite a few monthly packages that can range from $5 to $25 a month; however, payroll, payment services, and enterprise installations do cost a bit more.

 

For Your Reconditioning Workflow Automation

AutoMobile Technologies ReconMonitor

ReconMonitor is one of the best software solutions out there for auto dealerships. You can monitor and manage any vehicles that are in the reconditioning process. The software allows you to track inventory and auction purchases from the time you acquire the vehicles, all the way to through the process to when they’re front-line ready. It enables tracking of each individual vehicle, the reconditioning stage it is in, the teams responsible, and alerts you to any workflow bottlenecks in real-time.

ReconMonitor is software that allows dealerships to track back-office operations, reconditioning processes, and front-end sales from anywhere on their desktop or mobile device.

Beyond that, it can alert you of potential problems in resource planning or process in order to maintain proper workflow momentum. Unlike common spreadsheets or whiteboards, this software solution is always available, in the office, on the lot, or in the field, at the push of a button.

ReconPro Back Office 2.7.3.0

Create new service requests if duplicates are found among closed service requests, configure fixed-size print templates with QR codes for service requests, and more

Improvements

  • Ignoring closed service requests when checking for duplicates
  • Fixed-size print template editor for service requests
  • Search monitored word orders in Completed status
  • Showing employee address in the header of inspection printout
  • After changing a client in Invoice Editor, the client in the corresponding work orders is updated accordingly
  • Using invoice client instead of work order client in commissions calculation for the Client Area Revenue scope
  • Access to the Duplicate By VIN report for users with the Team Work Manager and Team Administrator roles

See the details of the improvements here.

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Dealership Service Shop

What Does ReconMonitor Offer Used Car Dealerships?

ReconMonitor is a software solution from AMT that establishes an early warning system to help your used car dealership control cost and keep vehicle repairs moving towards frontline readiness. With reconditioning software, you can track employee tasks, vendors, and current repairs being done.

It comes standard with automatic alerts that notify you in instances where technicians or vendors fall behind schedule. However, it will also send out detailed visual-alerts if any vehicle misses a milestone. It can get your used car dealerships operating at maximum efficiency– all while making your life easier in the process.

ReconMonitor can help reduce back-office stress by streamlining workflow management, estimations, and overall visibility of your operations. Beyond that, ReconMonitor offers complete operational control at the click of a button.

Your used car dealership should prioritize sales and reconditioning– while stressing less on back-office paperwork.

 

ReconMonitor’s Features Include:

  • Essentials tools, such as VIN scanning and decoding, record management, the ability to upload photos and video inspections, and bulk or line-item approvals.
  • Workflow management that tracks vehicles from in-transit to frontline readiness to help you reduce cycle time.
  • Mechanical and cosmetic digital inspection checklists enable you to create OEM or NIADA certified pre-owned inspections as well as cosmetic inspections and vehicle condition reports.
  • Parts and labor hours management systems that can access OEM parts and numbers, parts ordering, R&I and mechanical labor hours.
  • Service requests allow you to schedule a service drive with advisors and the back-office to make sure certain vehicles are prioritized.
  • Vehicle ROI estimations help you triage repair costs.
  • Capacity management that tells you how many employees and vendors are required to repair the number of vehicles you have.
  • CDK approved integration partner.
  • DMS integrations pull inventory without needing to key information.
  • Real-time reporting that provides you and your team information on vehicle statuses.
  • Customization of business, process, and industry-specific forms.
  • Real-time event notifications that let you send and receive notifications for status changes on vehicles. You can also notify customers of the current status and condition of their vehicles.
  • NHTSA vehicle recall information that is up-to-date and provides information for any vehicle in the reconditioning process.
  • Technician worklog that tracks individual employees and vendors in real-time to keep forward progress.
  • Vendor payment and management that allows you to track workloads and how much you should pay specific vendors.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your reconditioning process more efficient, provide you with better visibility, and get your cars frontline in the shortest possible time.

ReconMonitor: Powerful workflow automation for auto recon, dealerships, and auto remarketing companies.

 

Service drive

Streamline Reconditioning To Improve Your Throughput

After a car is purchased at auction, the average reconditioning process will take anywhere between seven and ten days. But how many of those hours are dedicated entirely to the vehicle? When it comes down to it, each vehicle requires different levels of reconditioning. For most used car dealerships, there are always efficiencies that can reduce cycle time during the reconditioning process.

 

Get An Accurate Measurement Of Your Current Workflow

The most successful used car dealerships can have vehicles front-line ready in just five days. To figure out how to increase your workflow speed, use management software to measure your current processes. Constantly analyze where you can reduce time and effort to increase your workflow’s momentum.

 

Make Sure Your Team Follows Exact Processes And Utilizes The Software

You know running a used car dealership is a team effort. How well your team works together and how disciplined the environment is can strongly dictate how quickly you can operate your business during back-office, sales, and reconditioning stages.

If your team is recording information, following protocol, and providing and receiving constant communication and updates in real-time, then you can easily shave off days of time during reconditioning. Knowledge is power, and knowing the status of your operation at all times will give you the power to improve.

 

Prioritize Setting Up A Management Software System

AMT offers software solutions designed to make your reconditioning process more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date. ReconMonitor is a state of the art workflow automation software for dealerships and auto remarketing companies. ReconMonitor software helps you decrease reconditioning cycle time and increase your control and profitability.

ReconPro Starter mobile app 3.4.6

Track the completion of repair orders from location to location, phase to phase, and service to service; generate and share service request printouts, and much more

New Features

  • Monitor repair orders
  • View service request printout
  • Question forms for work orders
  • Question section for inspection services

Improvements

  • Access linked inspections, work orders, and invoices from service requests
  • Auto-selecting required client services
  • Enhancement for the Vehicle view in price matrix services
  • Prompting users to save changes in price matrix panel details
  • Showing part categorization for selected part services
  • The MOTOR Labor Times screen has been redesigned

See the details of the new features and improvements here.

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Repair360 mobile app 3.4.6

Mark client services as required to add them automatically to inspections or work orders created for a particular client, change the default car type denoted by VIN, and more

Improvements

  • Auto-selecting required client services
  • Enhancement for the Vehicle view in price matrix services
  • Prompting users to save changes in price matrix panel details
  • Showing part categorization for selected part services

See the details of the improvements here.

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ReconMonitor Back Office 3.4.25

Search for parts by name rather than browsing through categories and subcategories, find part services by vendor and estimated time of arrival, and more

Improvements

  • Search for parts by name when adding a new part on the Parts Management page
  • Search for parts by vendor and ETA date on the Parts Management page
  • Showing parts from bundle services on the Parts Management page
  • Showing part information in repair order detail view
  • Showing service notes in repair order detail view
  • Access linked inspections from repair order detail view
  • The Amount column has been removed from the Repair Orders page

See the details of the new features and improvements here.

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Repair360 Back Office 3.4.25

Set a client-specific price for services, and it will be automatically adjusted based on the selected customer when you add these services to inspections or work orders

New Features

  • Client-specific pricing

Improvements

  • Country-based currency
  • Main menu improvements
  • Help-related improvements
  • First login improvements

See the details of the new feature and improvements here.

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ReconPro Back Office 2.7.2.0

Mark a client service as required to have them added automatically, associate custom vehicle parts with default vehicle parts assigned to car view panels

Improvements

  • Link custom vehicle parts to default vehicle parts
  • Set client services as required
  • Improved filter by invoice status in the Technician Commissions reports
  • Client’s area is now used instead of team’s area on the Technician Commissions page in the Vendor Bills section.
  • Commissions calculation algorithms have been improved to cover a longer period within which invoice work orders were created.

See the details of the improvements here.

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ReconPro mobile app 2.17.63 for iOS devices

Select more than one part when adding a part service to an inspection or a work order if the part service is not categorized or partially categorized

Improvements

  • Select multiple parts when adding a part service
  • Search for parts by name rather than browsing through categories and subcategories

See the details of the new features and improvements here.

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