Article Archives

Whatever your particular craft – your specialty when it comes to automotive reconditioning work – your skill in that craft …
Read More

You enjoy the work you do, take pride in your craft, and appreciate making something better than it was when …
Read More

If you do work for Enterprise Rent-a-Car, did you know your ReconPro™ integrates with Enterprise? This means your estimates don’t …
Read More

Repair360 – A Complete Automotive Reconditioning Management System A single system for managing all components and contributors to automotive reconditioning …
Read More

https://reconpro.software/whats-your-one-thing-better/ …
Read More

You get paid for the actual work, and anything that eats into that time eats into your profit. ReconPro’s enhanced …
Read More

Running a business can be both an exciting and challenging time, and used cars are an increasingly popular choice among …
Read More

Are you a dealership that automatically wholesales out all trade-ins more than three or four years old? You may want …
Read More

With new vehicle sales well below last year’s numbers, and in anticipation of continued soft new car sales this year, …
Read More

How to restart an industry? Work together as an industry! Empathy, Cooperation are Key to Industry Restart …
Read More

Early signs of a resurgence in used car buying are waking up the industry from its pandemic-induced doldrums. We’ve heard …
Read More

With the bankruptcy of Hertz Global Holdings, Inc., there will soon be an extraordinary volume of vehicles on offer, creating …
Read More

The term “SMART Repair” has become a popular way of representing the mobile repair industry in the UK and is …
Read More

From Detail King CEO Nick Vacco For anyone looking to start a car detailing business, it has the possibility of …
Read More

Robert Herjavec When a person comes to your dealership, they’re in the market for a car. Whether they make a …
Read More

The dictionary defines a credential as, “anything that provides the basis for confidence, belief, credit, etc.” In business, we use …
Read More

No matter how many years or how many generations your business has been in existence, you are starting a new …
Read More

Craig Sims, Vice President of Equifax Automotive Services, once said, “In the ideal world of the future, customers will be …
Read More

5 Overlooked Ways To Improve Touch Time For Your SMART Business …
Read More

Much the same as the way car repairs have evolved over the years, so has the entire dealership process. Recent …
Read More

When your cars have no buyers, how do you prepare for the future? The transfer of new-to-used, used-to-auction, and rental-to-auction …
Read More

Revisiting the statistics to project second-quarter sales targets. Economy woes are on the minds of every business right now, and …
Read More

Depending on when you read this, we are not there yet, but it feels like we may be getting closer …
Read More

In our article titled How To Market Your New or Used Car Dealership To Active Duty Military, we discussed how …
Read More

For obvious reasons now, the concept of essential and non-essential employees and remote workers has been thrust upon nearly every …
Read More

What Does The AutoWorks and Catastrophe Solutions Merger Mean For Your PDR Business? …
Read More

So much uncertainty has been thrown at the world this past month. This sudden left turn naturally leads each industry …
Read More

Social distancing is the end of in-person auto auctions, at least for a while. If you are like most auction …
Read More

Anybody who can factually answer this question is a time traveler who has come back to fill us in. As …
Read More

OEMs respond to replacement auto parts supply chain questions following the virus peak. Each day we wake up to a …
Read More

Even if your state has a shelter in place order, dealerships are allowed to and will continue to stay open …
Read More

We live in a digital age where consumers decide who to give their business to long before they ever step …
Read More

Is your dealership located near a military base? With multiple bases and US military institutions in every single US state, …
Read More

Today, tomorrow, five years from now, twenty years from now. That’s about as accurate as any projection for when we …
Read More

If your used car dealership uses Black Book trends, then you know that they reported a modest rise month-over-month in …
Read More

Tornadoes hit Manheim Nashville, and the Coronavirus hits the US. That sums up this week’s gloomy headlines, and both events, …
Read More

InteractiveUser-generatedEntertainingSelf-learning AISubscriber control What could possibly be new in the world of email marketing? You probably are already using email …
Read More

If you knew there was a way to increase the self-confidence of your employees by 80% and improve their performance …
Read More

There is no denying the fact that the internet and internet marketing have changed the way people shop for and …
Read More

The National Automobile Dealers Association (NADA) at the 2020 NADA conference in Las Vegas issued an analysis of U.S. auto …
Read More

Being a successful car dealership is much more than attracting customers, efficiency among your departments, and selling cars. Those are …
Read More

If you have the entrepreneurial spirit and are good at detailing cars, becoming your own boss may be easier than …
Read More

Inventory Turn Rate Cost to Market Price to Market Reconditioning Time Aged Wholesale Loss Online Response Time Whether you run …
Read More

Performance Teamwork Communication Hiring As soon as a customer walks inside your dealership doors, they’ll be able to instantly tell …
Read More

Running an auto detailing business can be an extremely profitable venture, and bring a wide variety of customers. But even …
Read More

As a used car salesperson, you have an even greater responsibility than dealers who are selling factory-new vehicles with full …
Read More

No matter how well your dealership is doing in sales and against the competition, there is always room for growth …
Read More

Fuel Costs Vehicle Condition Driver Breaks Driver Location Every day, fleet management handles all sorts of responsibilities to improve overall …
Read More

Being a sales manager at a used car dealership is no easy task. It can be even more of a …
Read More

Job Descriptions One-sided Interviews Desperation Fact-Checking Your dealership employees are a reflection of your brand. They are who your customer …
Read More

Vehicle QualityParts ChoicesInclude the TeamSpeed and Accuracy You just returned from an auction and acquired a few “new” vehicles. And …
Read More

Running a used car dealership can be incredibly rewarding for both you, your team and customers. But one of the …
Read More

Back in the day, a company would be respected for their involvement in the community. They would be seen in …
Read More

Your website is your first impression for folks looking at dealerships online. Not only is it a representation of your …
Read More

Communication is one of the most important aspects of running a thriving dealership. Customer service is improved, financial operations are …
Read More

While you may see the front-end of your PDR business as the primary force behind profit, you also have to …
Read More

Supreme Court rules in favor of dealerships in overtime dispute with Service AdvisorsSA job definitions vary across dealershipsThreat to employee …
Read More

Ask Respond Deliver Incentivize Optimize You rely on positive reviews to drive your business. They come directly from people who’ve …
Read More

Every Car is Somebody’s Batmobile People have a special relationship with their vehicles:Trusted and reliable transportValued and valuable possessionA statement …
Read More

Recognition Purpose Leadership Collaboration Make it Special Employees who are fully engaged in their workspace and what they do can …
Read More

People prefer to learn visuallyVisual learners mentally project themselves into the experience they are watchingCreating videos is easier than you …
Read More

Operating CostsRepair CostsVehicle AvailabilityMisuseDriver SafetyMore… Being a manager of a fleet operation is no easy task. You’re responsible for heavy-duty …
Read More

As the person responsible for the success of your business, making decisions for your dealership can be a daunting task …
Read More

Find the CauseStay HumanDocumentEyes on GoalLead by Example Conflict happens everywhere, whether we like it or not. It can be …
Read More

Whether you work in the service and parts department or new and used car sales, there are fraud risks that …
Read More

Nearly half of new vehicles sold are SUVsGrowth continues but seems to be slowingDealers are running out of space as …
Read More

TeamCommunityCompetitionVision Whether you’re own a dealership or an auto body repair shop, you want your business to be successful. Whether …
Read More

Keep What’s NeededBe AwareBe PreparedDestroy Before TrashingButton It Up & Lock It Down Last July, almost 47,000 files of factory …
Read More

According to a recent study from https://www.iseecars.com/ on 1.6 million vehicles that are three-years-old, the car’s paint color has a …
Read More

Website Improvements Online Chat Video Content Ratings and Reviews Social Media Versatility We live in a digital age where consumers …
Read More

In the automobile industry, your dealership’s website is just as much a first impression as when a potential customer walks …
Read More

For those who manage multiple vehicles through a reconditioning process, like dealerships, fleet managers, auto auctions, and rental companies, employing …
Read More

Faster Turn Times Improved Vehicle Volume Better Coordination For used car dealerships, management software is an excellent way to increase …
Read More

If you’re staring at a desk surrounded by sticky notes and stacks of papers, wake up! It’s 2019! It’s no …
Read More

Setting Expectations Reducing Customer Upset Service Advisor is Key If there’s one thing that dealerships have in common, it’s that …
Read More

We’re a couple of months in hail season with several more to go. But how can you track the hail …
Read More

In the reconditioning business, you’re always looking for a way to add another profit center. Luckily for you, adding Paintless …
Read More

Website Social Media Search Content Email Online marketing includes any methods and promotional strategies a business will execute on the …
Read More

Customer Service Communication Incentives Honesty Innovation New customers are exciting for any business. Sales are the lifeblood of the company …
Read More

Reduce the hours spent on paperwork Coordinate jobs and teams Complete visibility of every job and customer When you manage …
Read More

 > Sales mostly flat  > New vehicle prices spur more Used vehicle shoppers  > Increased Used inventory means larger depreciation …
Read More

Wheel Repair shops can range in size from 1 or 2-person garage-based or mobile services to large multi-site franchise and …
Read More

With each year, more and more dealerships are adapting to the latest and greatest technology. They’re doing this to increase …
Read More

With the agreement between the United States, Mexico, and Canada (USMCA), some of the previous tariffs’ impact has been erased …
Read More

Even in 2019, there are still quite a few PDR businesses out there that rely on out-of-date processes in their …
Read More

According to NADA News, Senior Economist for NADA, Patrick Manzi, said trends are looking good for both new and used …
Read More

Running PDR business, you understand how much time it can take to track and calculate commissions. Your back-office has to …
Read More

According to Dealership News, research from a Cox Automotive Service Industry Study showed dealerships are losing out on roughly $266 …
Read More

It looks like Finance & Insurance were great for dealerships last year. In fact, prepaid maintenance programs (38.9%) and vehicle …
Read More

In 2019, dealerships have a lot of competition when it comes to returning buyers, servicing, and simple repairs. However, if …
Read More

According to NADA News, the new NADA Chairman, Charlie Gilchrist, strongly recommended that franchise-owned dealerships need to be active in …
Read More

It’s challenging knowing exactly when you should update your workflow process. But if you’re finding that vehicle repair cycles are …
Read More

Recently in a speech in San Francisco, now retired NADA Chairman, Wes Lutz, advocated for dealerships in America to fully …
Read More

Whether you’re a traditional collision repair shop or a PDR business, it can be challenging adjusting your workflow. Even within …
Read More

If you’re reading this, you’re likely aware of all of the moving parts involved when running an auto dealership. Complications …
Read More

ReconMonitor is a software solution from AMT that establishes an early warning system to help your used car dealership control …
Read More

After a car is purchased at auction, the average reconditioning process will take anywhere between seven and ten days. But …
Read More

The automotive industry is changing every year. In the past several years, PDR has become more and more about time …
Read More

While your front-end operations are where the money is made in PDR, your back-office can make or break how efficient …
Read More

AutoMobile Technologies Partners With NIADA to Help Dealerships Create and Manage CPO Inspections Custom Software for NIADA Members Enables Digital …
Read More