View service request list, search for service requests by specific details, approve, reject, and close service requests, edit service request contacts and vehicle information
- Manage service requests
- Additional filter options for some reports
- The ‘Position’ field for user profile
- The ‘Mileage’ field for repair orders
- Get quotes for parts in the ‘RTV’ and ‘RTV Complete’ statuses
- The saved search algorithm has been optimized for better performance.
- The percent completed of repair orders is correctly updated if phases contain tasks only (without services).
- When the repair order department is changed by a user, the user info is automatically logged.
- The ‘Vendor Price’ field on the Parts Management page is updated when a quote is received from a generic part provider or a quote is received from a punch-out part provider and the part is matched with the service.
See the details of the new features and improvements here.