While you may see the front-end of your PDR business as the primary force behind profit, you also have to consider your back-office and customer experience. When it comes down to it, both how well-run… Read More »How PDR Software Makes Life Easier For You And Your Customers
View question forms and question sections from repair order details page, choose from more statuses of repair order parts, get quotes for parts from multiple suppliers New Features View repair order question forms View repair… Read More »ReconMonitor Back Office 3.5.4
Use new settings to specify a default team for repair order tasks and see service revenue either by service or by service type New Features Assign tasks to teams Improvements Show service revenue by service… Read More »ReconPro Back Office 2.11.2.0
The Supreme Court ruled last year that Service Advisors are exempt from overtime pay requirements. How this impacts your employee morale and customer engagement, and what you can do to keep the teams motivated.
Change the rate for selected labor services of a specific labor type or all selected labor services on the ‘Labor Rate’ screen that appears as an additional step New Features Change the rate of labor… Read More »ReconPro mobile app 2.19.5 for iOS devices
Customers already have a difficult time trusting car dealers, yet they need to feel trust in where they are making their next car purchase. One of the most effective ways a potential customer can gain trust with your dealership is to read reviews.
Integrate with Enterprise AI to send work orders to Auto Integrate, view work order activity projections into the near future, request full data refresh for CDK Integration New Features Enterprise AI Integration Work Order Projection… Read More »ReconPro Back Office 2.11.1.0
Use punchout catalog for parts ordering, manage parts with core charges and labor credits, attach credit memos and invoices as part documents, and much more New Features Punchout Catalog for Parts Ordering Parts with Core… Read More »ReconMonitor Back Office 3.5.3
The most important car you work on is the one ahead of you. Treat it like it’s special. It is!