Setting Expectations Reducing Customer Upset Service Advisor is Key If there’s one thing that dealerships have in common, it’s that they are always striving for new and better ways to improve their process. Especially when… Read More »Customer Service For Dealerships: Why Your Efficient Dealership Process Is Inefficient
We’re a couple of months in hail season with several more to go. But how can you track the hail before it hits, so you’re ahead of the game? Surely, any weather app can provide… Read More »The Best Hail-Tracking Software For Your PDR Business
In the reconditioning business, you’re always looking for a way to add another profit center. Luckily for you, adding Paintless Dent Repair (PDR) as an in-house capability is a great way to increase profit with… Read More »7 Advantages Of Adding PDR To Your In-house Reconditioning Operation
Website Social Media Search Content Email Online marketing includes any methods and promotional strategies a business will execute on the internet to reach its target audience. 70% of customers will conduct business online before contacting… Read More »Online Marketing for Your PDR Business
Customer Service Communication Incentives Honesty Innovation New customers are exciting for any business. Sales are the lifeblood of the company and new customers mean growth. If the job is done right, the customers will be… Read More »5 Simple and Effective Ways To Earn Customer Loyalty for your PDR Business
Reduce the hours spent on paperwork Coordinate jobs and teams Complete visibility of every job and customer When you manage a SMART repair business, you are the captain of your own ship. No matter how… Read More »Why Choosing ReconPro Helps You Claim Your Life Back
> Sales mostly flat > New vehicle prices spur more Used vehicle shoppers > Increased Used inventory means larger depreciation Much like the year before, 2019’s new and used vehicle market is moving apace. Sales… Read More »Watch For These Used Vehicle Trends Through 2019
Wheel Repair shops can range in size from 1 or 2-person garage-based or mobile services to large multi-site franchise and remanufacturing facilities. We know this because we have clients across the spectrum. While the very… Read More »8 Common Challenges in Small/Mobile Wheel Repair Operations
With each year, more and more dealerships are adapting to the latest and greatest technology. They’re doing this to increase their inventory turn times, but to also anticipate the likelihood of selling outside of those… Read More »How Reconditioning Software Reduces Your Time To Market
With the agreement between the United States, Mexico, and Canada (USMCA), some of the previous tariffs’ impact has been erased. However, according to NADA News, Section 232 of the Trade Expansion Act of 1962 will… Read More »Tariffs Are Still The Biggest Threat To New Car Dealerships In 2019