Recon Vendor Management – Multiple Moving Parts and People

For those who manage multiple vehicles through a reconditioning process, like dealerships, fleet managers, auto auctions, and rental companies, employing multiple vendors and employees on top of the administrative duties of running the business can be difficult to manage. There are a lot of steps to getting a vehicle through the make-ready process. To help ease the pains of so many moving targets, AMT developed ReconMonitor™, smart workflow management software for auto reconditioning.

This software is specifically designed to assist in your execution of auto remarketing at maximum speed and efficiency. ReconMonitor improves the ready-for-sale process by giving the user visibility into each of the many steps in the recon process. It also provides a detailed look at how each of the steps and technicians is doing from an efficiency perspective. Let’s look at an example:

Let’s say your dealership acquires a car at auction. The initial inspection indicates that the vehicle needs some mechanical work, PDR, a bumper replacement, paint touch-ups, and of course, photography. Then the next day you acquire 5 to 10 cars through trade-in (wouldn’t that be great), each with its own list of needed repairs. For the recon director or manager within your operation, it can be dizzying tracking numerous vehicles at different stages of the recon process. If your facility employs its own mechanical repair resources in addition to outside vendors for specialties like PDR and other sublet work, keeping track of everything can be stressful and things can slip through the cracks. You not only have administrative tasks to complete but have to manage multiple workflows and stations to make sure the right employees and vendors are matched to the right jobs for the most efficient turn-around.

Capacity management and knowing where each vehicle is in the process becomes complex and the entire process can become bogged down from a single inefficient step. Vendor management in ReconMonitor means the ability to plan, schedule, and evaluate vendors for improved efficiency. For the example above, it would make no sense for the dealer to have the photographer come on a day when a car wasn’t cosmetically ready for its close-up. Knowing where each vehicle sits in the process, and planned time until it is ready for the next stage is a critical ability that will set your business processes apart from any other dealer without this type of visibility and control.

With ReconMonitor, you can watch your vendors and employees complete the designed order of tasks in real time, contact them if needed, make changes where you see fit, and analyze the quality of work. ReconMonitor will also automatically create and distribute vendor work orders, and generate vendor invoices when the completed work is approved, giving you full control.

Dealerships can lose around $35-$50 every day a car is stuck in the reconditioning process. ReconMonitor increases the visibility and control you have over the end-to-end process of reconditioning any vehicle. It’s a great way to get rid of disorganized paper orders and antiquated whiteboards and keep everything in one centralized management solution. With ReconMonitor, your reconditioning process is transformed with vehicles efficiently made frontline-ready in record time.

Why Choosing ReconPro Helps You Claim Your Life Back

  • Reduce the hours spent on paperwork
  • Coordinate jobs and teams
  • Complete visibility of every job and customer

When you manage a SMART repair business, you are the captain of your own ship. No matter how big or small your business may be, your systems allow you to see how your technicians are doing, manage your team, check your sales figures and more. You’ve spent late nights creating invoices and filling out paperwork, only to be back on the job early in the morning. Sound familiar?

Then you decide enough is enough and you purchase, or start a free trial of, a mobile reconditioning management software program. However, not every reconditioning program is designed the same way or has all the features you may need. If you make the investment in a flawed solution that is not fully functioning, you may never experience the bliss of owning a smooth-running operation that keeps you on top of all your jobs to keep all of your customers happy. In fact, the wrong program may actually backfire on you and make you miss the days of collecting invoices on a weekly basis, those sleepless nights, and conducting business based on the word of your technicians. Owning a bad solution might end up being worse than no solution at all.

Thankfully, there are programs for PDR and SMART Repair professionals that were designed specifically for those working in the auto recon industry. We all know time is money. But how can we make that money if we are backlogged and unable to effectively manage the repair process? There could be a hailstorm and all of a sudden, a customer contacts you needing repairs on hundreds of vehicles. If you don’t have an efficient way of creating estimates, managing your technicians, the repair process, and making sure your team is all on the same page, you may end up losing a major sale.

What if the time you’ve spent documenting the repair, invoicing, transcribing VIN’s, keeping tabs on your technicians, and more could all be significantly reduced with the right software? You’d finally have your life back to spend your nights for what they were meant for: rest and relaxation.

The quest to reclaim the hours of paperwork and administrative tasks is how AMT came up with the idea for ReconPro™.

ReconPro was conceived with the idea that there had to be a better, more efficient way to manage the repair process that was simple, easy, and accessible anywhere on any device. AMT engineers have a passion and deep understanding of efficient processes and auto recon workflows. As more and more providers entered the industry, AMT wanted to help SMART repairers get a leg up on the competition and get out of their own way. By working in a quick and efficient manner in ReconPro, you are able to handle all the paperwork you’ve had many late nights over and complete it during the work day so you can claim your life back outside of work.

While ReconPro was designed for reconditioning companies and technicians, it also makes the customer process much easier. From mobile estimates to team collaboration, ReconPro allows everything to be managed and accessible in one, easy-to-use location. You are able to set, adjust, and control customer specific pricing with even the most complex pricing models.e all know that every repair is different, no 2 jobs are ever the same. and every customer is unique. The software lets you manage all of the variables.

In addition, you can manage jobs, track time, receive real-time reports of the repair status from your technicians, determine R&I labor times and conventional repair costs for fully informed estimates. Work orders can be assigned, technicians can be scheduled, and customers can receive and approve their estimates, supplements, and invoices. It’s a simple-to-use yet powerful tool capable of doing a lot for you – because you do a lot already.

ReconPro makes the repair process easier for both you and your technicians by keeping it all in one accessible place. Keep the flow in your workflow by using a tool that works wherever you do. The days of IT staff installing software for your auto repair business and you spending hours working on invoices and paperwork are forever behind you. AMT invites you to schedule a free demonstration of ReconPro and see just how well it works for your business.

Too much paperwork

6 Best Reasons For Your PDR Business To Go Paperless

The automotive industry is changing every year. In the past several years, PDR has become more and more about time and efficiency. While sticky notes, filing cabinets, and paper in general have been pretty useful for a long time in PDR, things are changing. To stay competitive, PDR shops have to do more, and do it faster and more efficiently than their neighbors down the road. It requires constant effort, adaptability, and monitoring of the market.

In today’s PDR industry, everything needs to be monitored in real-time. Your back-office, technicians, and managers need to know exactly what is being done, where it’s being done, and who’s working on it to keep up with the growing competition.

Paper just can’t keep up, and neither can you. Here are 6 of the best reasons for your PDR business to go paperless.

  • It just can’t track data as easily as an automated workflow system– paper can get lost, be overlooked, and cause delays. You don’t want delays impacting your revenue.
  • It can’t be organized as easily as it could be in a digital format– depending on sticky notes, filing cabinets, and stacks of paper means you don’t always have the information readily available wherever you are.
  • It can’t be shared in real-time no matter where you are– sure, you could type up in email outlining some paperwork, but it’s much easier to have it all in the palm of your hand and shareable at the click of a button.
  • You can’t really make edits or changes too easily without completely redoing the paperwork– whereas the most successful PDR business’ right now simply update shared information on their mobile devices for everyone to see.
  • It’s just not as professional these days– sifting through paperwork or struggling to find information can look bad for your business. Nowadays, pulling up information on the fly helps your business look as professional as possible to customers.
  • It has an invoicing process that can take hours, while management software can do all of your invoicing for you in just a matter of minutes.

What Can Good Management Software Do For Your PDR Business?

  • Embedded VIN decoder that can avoid duplicate records, look up trim, paint codes, and vehicle recalls.
  • Create R&I labor time estimates.
  • Look up the conventional repair costs so you can stay competitive.
  • Calculate commissions, which can include: flat rate, % gross/net, tired commissions, and splits.
  • Full-service menu control where you can organize accounts individually.
  • Set, adjust, and control the most complex pricing models for customer specific pricing.
  • Dispatch and schedule service requests.
  • Approve estimates in just a few seconds.
  • Connect to accounting and shop management software systems.
  • Create customizable question forms to ensure quality and process compliance across your business.
  • Share inspections, work orders, and invoices across all of the teams.
  • Print template layouts that you can use and configure.
  • Email templates that can help you brand your PDR business.
  • Real-time data reporting that you can access anywhere, at any time.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.