ReconPro Back Office 2.10.2.0

Select automatic or manual adding mode for repair order tasks, report technician commissions per car per day, track the changes made to commission rules, and more

New Features

  • Service Task Adding Mode
  • Daily Vehicle Commissions Report
  • Commission Profile Audit Log

Improvements

  • Add and remove clients in Coupa integration
  • Search for vendor bill technician commissions by invoice paid date
  • Configure showing work order notes on printouts
  • Client users can now search for inspections by vehicle’s owner
  • NetSuite integration has been improved to prevent updating specific data during Salesforce-to-NetSuite synchronization
  • The ‘Invoices’ page performance has been improved
  • Showing the application name in the upper left corner of the Statement report

See the details of the new features and improvements here.

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ReconPro Starter mobile app 3.5.6

View the records of time that you spent working on repair orders, phases, and services; select a saved search to quickly find repair orders that you need, and more

New Features

  • Time Reporting
  • Saved Searches
  • Select location for monitored work orders

Improvements

  • Showing service details in a separate screen
  • Improvements for changing the status of labor services in ‘Parts & Labor’ bundle
  • Select panel and part while adding labor services with standard labor times
  • More Chromebook devices are supported
  • Reassign zero-price services with non-zero expenses to work order technicians

See the details of the new features here.

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ReconPro Back Office 2.10.1.0

Generate the Statement Report for a particular invoice type and send alerts about approved inspections and invoices created by employees of particular teams

Improvements

  • Filter Statement Report by Invoice Type
  • ‘Team’ condition for ‘Invoice Approved’ and ‘Estimate Approved’ events
  • Showing Back Office invoices in the mobile app based on the client’s area

See the details of the improvements here.

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ReconPro mobile app 2.18.9 for iOS devices

Specify the ‘Arbitration’ date until which the vehicle must be inspected and returned to the seller if you find any problems

New Features

  • Specify vehicle arbitration date
  • Attach work orders to draft invoices regardless of sharing type
  • Prevent editing monitored work orders in particular phases

Improvements

  • Add inspection supplements with zero-price services
  • Improvements related to copying of inspection question services
  • Service default technician can be assigned to the service even if the technician does not belong to the service team.
  • Showing zero labor time value if a standard labor time is not available and the default labor time is not set for the labor service.

Fixed Issues

  • Wholesale service price was shown for retail customers if the wholesale customer mode was on

See the details of the new features here.

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ReconPro Starter mobile app 3.5.5

Activate the mobile app on your device by entering the registration code that you automatically get as a text message after adding a new device in the Back Office application

New Features

  • SMS-based Device Registration
  • Work order service approval
  • Showing repair order phases and services in a single list
  • Auto-hiding completed and skipped services
  • Showing quick actions on the Home screen
  • Specify vehicle arbitration date
  • Manage services of repair order based on employee role

Improvements

  • Improvements in parts & labor bundle
  • Device’s ‘Back’ button is now supported
  • Showing question answers on printouts
  • Selecting multiple parts for a labor service has been improved
  • Showing disabled actions for repair orders, phases, and services
  • Showing warning messages about work order editing expiration
  • Indicating labor services with added parts
  • Showing started services with the appropriate status icon

See the details of the new features here.

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ReconPro Back Office 2.9.4.0

See how much you need to pay your technicians for the work they perform, show vehicle arbitration date on printouts, subtract administration fee from technician revenue

New Features

  • Effective Labor Utilization Report
  • Configure showing arbitration date on printouts
  • Specify administration fee for commission calculation

Improvements

  • Showing time values as decimal hours in the ‘Timesheet Logs’ report
  • Showing vendor bill notes in the ‘Technician Commissions by Paid Invoice’ report
  • Showing ‘Customer’ and ‘Insurance’ as separate columns in the ‘Days to Complete’ report
  • Showing recipients from invoice batch emails in the ‘Emailed Invoices’ report
  • NetSuite SuiteTalk Endpoint has been updated to the latest version

See the details of the new features here.

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ReconPro mobile app 2.18.7 for iOS devices

Add services to service requests by answering questions, re-send data to Back Office and send the mobile database to support without logging in

New Features

  • Question services for service requests
  • Access the Status screen without logging in

Improvements

  • Saving team inspections has been improved to prevent simultaneous editing by multiple users
  • Service list scroll position remains the same after updating or removing a service

Fixed Issues

  • Some actions were not available for inspections of the Direct Assignment sharing type.
  • An issue with overlapping app interface texts when a larger font is set in device settings
  • Damage modes were not shown on the Visual screen of inspections
  • Unnecessary validation of paint codes when editing team work orders

See the details of the new features here.

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ReconPro mobile app 2.18.6 for iOS devices

Replace multiple services of the same kind with a generic service which name can be clarified when adding this service to inspections and work orders

New Features

  • Generic Services

Improvements

  • Improvement in tech split for additional price matrix services

See the details of the new feature here.

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Pensive At Laptop

Is Reconditioning Software Still Relevant in 2019?

Too much paperworkIf you’re staring at a desk surrounded by sticky notes and stacks of papers, wake up! It’s 2019! It’s no wonder you’re backlogged when you can’t even find the invoice for yesterday’s customer.

But somehow even with all the hours spent on invoices and paperwork after a long workday, many repair business owners and technicians take more comfort in this chaos rather than adopting a new method. The problem with that comfort zone is it’s virtually impossible nowadays to keep track of the repairs, check-in with your customers, and keep the business coming with increasing revenues. It’s frankly, well, not wise for these SMART repair shops to be using out of date methods for managing a business when even the way a technician approaches a car repair has gone through significant changes over the past few years.

Perhaps the fear of change is because many of these programs have often been designed without the mindset of the typical auto repair shop owner and its technicians. They’re often very complex and require specific training.

This is why AMT created a simple yet powerful software solution that eliminates the paperwork and helps make you more profitable. The software comes with all the features you need to be in command and control of your work, from PDR and hail damage estimating to an invoicing system that seamlessly integrates with your accounting software.

When it comes to reconditioning, the top 4 things that a thriving repair operation needs to keep track of are:

  1. Estimating the cost of the service
  2. Managing the front and back-end operations, including overseeing your technicians and making sure everything is running on schedule
  3. Billing and invoicing
  4. Serving your customers well = generating more profit

SMART Repair is all about doing the most effective job in the least amount of time to keep a steady money flow. Sticky notes and dry-erase boards may have worked before. But why be running your shop with limits when you can be limitless? AMT’s Automotive Repair Software manages over $139 Million in monthly repairs and estimates across over 23,000 repairs daily!

Go ahead and schedule your demo today!

ReconPro Back Office 2.9.2.0

Use new ReconMonitor report ‘Cost by Team / Tech’ to view the cost of repair orders per team and per technician

New Features

  • Report ‘Cost by Team/Tech’ for ReconMonitor

Improvements

  • We have replaced Media Viewer to let users with the Client role and the SalesPerson role view attached files properly

See the details of the new feature here.

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Product Updates