In 2019, dealerships have a lot of competition when it comes to returning buyers, servicing, and simple repairs. However, if you focus on the customer experience first, you’ll keep them coming back for years to… Read More »Four Tips to Keep Customers Coming Back to Your Dealership
Search for clients not only by keywords, but also by customer name, wholesale or retail type, contact address, email address, and phone number. New Features Advanced search for clients See the details of the new… Read More »Repair360 Back Office 3.4.5
Filter report data by client’s area instead of team’s area, use chat to submit support tickets, and configure displaying not damaged vehicle parts on printouts Improvements Showing mileage in the Duplicates by VIN report Using… Read More »ReconPro Back Office 2.7.5.0
Send the Lot Walk approval link not only to customer’s email address but also to any other email addresses that you specify, and other improvements Improvements Send the Lot Walk approval link to additional recipients… Read More »ReconPro mobile app 2.17.8 for iOS devices
According to NADA News, the new NADA Chairman, Charlie Gilchrist, strongly recommended that franchise-owned dealerships need to be active in NADA “now more than ever.” He continued on with his recent speech in San Francisco… Read More »NADA Chairman Says Dealerships Need To Be Active “Now More Than Ever”
It’s challenging knowing exactly when you should update your workflow process. But if you’re finding that vehicle repair cycles are taking longer than they should, or are simply overwhelmed by the amount of paperwork and… Read More »When Should You Update Your PDR Workflow Process?
Use conventional repair pricing information for price matrix services if paintless dent repair or any other repair type is less appropriate for your customers New Features Conventional Repair Improvements Improved search for parts Auto-scrolling to… Read More »ReconPro Starter mobile app 3.4.8
Look for parts by using the Search bar that is always visible, and see search results after typing a keyword and tapping the Search key Improvements Improved search for parts See the details of the… Read More »Repair360 mobile app 3.4.8
Recently in a speech in San Francisco, now retired NADA Chairman, Wes Lutz, advocated for dealerships in America to fully embrace the changing times for dealerships. Advising them to truly listen to their customers and… Read More »Retired NADA Chairman Says Dealerships Are Writing The Future
Track the history of changes made to registered devices and filter devices by the team, license number, name, platform, and app version. New Features Audit log for device management Advanced search for device management Improvements… Read More »ReconMonitor Back Office 3.4.4