ReconMonitor Back Office 3.5.1

Manage repair order time records, view vehicle arbitration date, sort repair orders by RO number, pin saved searches, and much more.

New Features

  • Time Reporting
  • Arbitration Date
  • Sort repair orders by RO number
  • Pin saved searches

Improvements

  • Parts selection made easier
  • Search for repair orders by predefined time periods
  • Indicating received parts in parts & labor bundle
  • Search for repair orders by service name and task name
  • Indicating started services in repair orders
  • Showing repair order VIN in the same column with Stock#, RO#, and PO#
  • Showing the ‘Technicians’ column on the Repair Orders page
  • Some improvements in the ‘Phases’ filter on the Repair Orders page
  • ‘My Completed Work’, ‘My Work Queue’, and ‘My WIP List’ options have been added to saved searches on the Repair Orders page
  • Improved logic for tracking work status of repair orders at phase and service level

See the details of the new features and improvements here.

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ReconPro mobile app 2.18.9 for iOS devices

Specify the ‘Arbitration’ date until which the vehicle must be inspected and returned to the seller if you find any problems

New Features

  • Specify vehicle arbitration date
  • Attach work orders to draft invoices regardless of sharing type
  • Prevent editing monitored work orders in particular phases

Improvements

  • Add inspection supplements with zero-price services
  • Improvements related to copying of inspection question services
  • Service default technician can be assigned to the service even if the technician does not belong to the service team.
  • Showing zero labor time value if a standard labor time is not available and the default labor time is not set for the labor service.

Fixed Issues

  • Wholesale service price was shown for retail customers if the wholesale customer mode was on

See the details of the new features here.

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ReconPro Starter mobile app 3.5.5

Activate the mobile app on your device by entering the registration code that you automatically get as a text message after adding a new device in the Back Office application

New Features

  • SMS-based Device Registration
  • Work order service approval
  • Showing repair order phases and services in a single list
  • Auto-hiding completed and skipped services
  • Showing quick actions on the Home screen
  • Specify vehicle arbitration date
  • Manage services of repair order based on employee role

Improvements

  • Improvements in parts & labor bundle
  • Device’s ‘Back’ button is now supported
  • Showing question answers on printouts
  • Selecting multiple parts for a labor service has been improved
  • Showing disabled actions for repair orders, phases, and services
  • Showing warning messages about work order editing expiration
  • Indicating labor services with added parts
  • Showing started services with the appropriate status icon

See the details of the new features here.

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ReconPro Back Office 2.9.4.0

See how much you need to pay your technicians for the work they perform, show vehicle arbitration date on printouts, subtract administration fee from technician revenue

New Features

  • Effective Labor Utilization Report
  • Configure showing arbitration date on printouts
  • Specify administration fee for commission calculation

Improvements

  • Showing time values as decimal hours in the ‘Timesheet Logs’ report
  • Showing vendor bill notes in the ‘Technician Commissions by Paid Invoice’ report
  • Showing ‘Customer’ and ‘Insurance’ as separate columns in the ‘Days to Complete’ report
  • Showing recipients from invoice batch emails in the ‘Emailed Invoices’ report
  • NetSuite SuiteTalk Endpoint has been updated to the latest version

See the details of the new features here.

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ReconMonitor Back Office 3.5.0

Sort repair orders within priority levels from newest to oldest and vice versa, view more information about important changes in repair order log

New Features

  • Sort repair orders by date within priority levels

Improvements

  • Improvements in repair order audit log
  • Showing ‘Days in Phase’ consistently on the Repair Orders page
  • Showing pending services with a gray background on the Repair Order page

See the details of the new features here.

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ReconPro mobile app 2.18.7 for iOS devices

Add services to service requests by answering questions, re-send data to Back Office and send the mobile database to support without logging in

New Features

  • Question services for service requests
  • Access the Status screen without logging in

Improvements

  • Saving team inspections has been improved to prevent simultaneous editing by multiple users
  • Service list scroll position remains the same after updating or removing a service

Fixed Issues

  • Some actions were not available for inspections of the Direct Assignment sharing type.
  • An issue with overlapping app interface texts when a larger font is set in device settings
  • Damage modes were not shown on the Visual screen of inspections
  • Unnecessary validation of paint codes when editing team work orders

See the details of the new features here.

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ReconPro mobile app 2.18.6 for iOS devices

Replace multiple services of the same kind with a generic service which name can be clarified when adding this service to inspections and work orders

New Features

  • Generic Services

Improvements

  • Improvement in tech split for additional price matrix services

See the details of the new feature here.

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ReconPro Back Office 2.9.2.0

Use new ReconMonitor report ‘Cost by Team / Tech’ to view the cost of repair orders per team and per technician

New Features

  • Report ‘Cost by Team/Tech’ for ReconMonitor

Improvements

  • We have replaced Media Viewer to let users with the Client role and the SalesPerson role view attached files properly

See the details of the new feature here.

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ReconPro mobile app 2.18.5 for iOS devices

Set priority for your clients and select color for priority levels so that team work orders in the mobile app can be highlighted according to these settings

New Features

  • Highlighting team work orders based on the customer’s priority

Improvements

  • Showing or hiding price in ‘Vehicle History Report’ based on the ‘Price Access’ setting of work order types.
  • When you select a part for a price matrix panel in the Conditional Repair mode, the ‘Body’ category is preselected.
  • If the ‘Group services by panel’ option is selected for an entity type, services are sorted according to the order in which they are assigned to vehicle parts.

See the details of the new feature here.

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ReconPro Starter mobile app 3.5.3

Add services to repair orders if some additional work must be done or necessary services were not added initially, edit services in repair orders when you need to change service price, quantity, or other details.

New Features

  • Add services to repair orders
  • Edit services in repair orders
  • Change repair order department
  • Reset the start date of repair order phases and services
  • Resend data to Back Office
  • Allow tracking the status of phases, services, or both

Improvements

  • Saving a single-select answer automatically when users go back to the Questions screen
  • Showing the Actions menu when users tap an inspection, work order, or invoice in the list
  • The space between buttons on the Navigation bar has been increased for better user experience
  • Presetting a part category when selecting or searching for a part in the Conventional Repair mode
  • Showing the name of question and answer below the name of question service

See the details of the new features and improvements here.

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