Link multiple locations to one team in the settings of the TSD and Thermeon integrations to handle situations when one team works in different areas Improvements Assign the same team to multiple areas in TSD/Thermeon… Read More »ReconPro Back Office 2.11.5.0
Assign technicians to the whole work order or some specific services, use improved conventional repair service, and select additional price matrix services easily Improvements Assigning technicians to work orders made easier Conventional repair improvements Additional… Read More »ReconPro mobile app 2.19.9 for iOS devices
See what changes were made to each employee account, approve work order services through Quick Access, prevent calculating commissions for invoices prior to a specific date New Features Employee Audit Log Approve repair order services… Read More »ReconPro Back Office 2.11.4.0
See the customers from all areas or only from the area to which your team is assigned, see your logged hours for the current week and the previous weeks, and more. New Features Showing customers… Read More »ReconPro mobile app 2.19.7 for iOS devices
Set employee hourly rate per specific service type to override technician hourly rate, send final inspections and invoices to retail customers automatically, and more. New Features Set employee hourly rate per service type Auto-emailing for… Read More »ReconPro Back Office 2.11.3.0
Use new quick actions to streamline your working process, allow creating invoices from the mobile app, add more than one picture when answering image questions, and more. New Features ‘Add Service’ quick action ‘My Completed… Read More »ReconPro Starter mobile app 3.5.9
While you may see the front-end of your PDR business as the primary force behind profit, you also have to consider your back-office and customer experience. When it comes down to it, both how well-run… Read More »How PDR Software Makes Life Easier For You And Your Customers
Use new settings to specify a default team for repair order tasks and see service revenue either by service or by service type New Features Assign tasks to teams Improvements Show service revenue by service… Read More »ReconPro Back Office 2.11.2.0
Change the rate for selected labor services of a specific labor type or all selected labor services on the ‘Labor Rate’ screen that appears as an additional step New Features Change the rate of labor… Read More »ReconPro mobile app 2.19.5 for iOS devices
Integrate with Enterprise AI to send work orders to Auto Integrate, view work order activity projections into the near future, request full data refresh for CDK Integration New Features Enterprise AI Integration Work Order Projection… Read More »ReconPro Back Office 2.11.1.0