ReconPro Back Office Update (Dec. 12, 2017)

Automatically notify your technicians of overdue repair orders, email invoice approval link to multiple customer contacts, inform users about outdated Internet browser version, and more:

New Features

  • Sending email alert when target date of repair order is overdue
  • Sending invoice approval link to multiple contacts by email
  • Notifying users of outdated browser

Improvements

  • Improvements for labor and parts services

Fixed Issues

  • The WO filter was ignored when printing the list of inspections.

See the details of new features and improvements here.

  • Did you like what you just read?

    Don’t miss out on future items. Sign up for important news and information about AMT and the Industry below:

ReconPro Back Office Update (Nov. 28, 2017)

Now you can see information on vehicle safety recalls in service requests, search service requests and inspections by vehicle owner, and much more:

New Feature

  • View information on vehicle recalls in service requests

Improvements

  • Search service requests by vehicle owner
  • Search inspections by vehicle owners
  • Filter the Services Revenues report by customer, team, and area
  • Showing invoice amount split per technician on the Technician Commissions (New) report
  • Calculation algorithm of the Average Repair Time Report has been improved.
  • Handling of rejected inspections has been implemented for ICE integration.
  • The Show Service Vehicle Parts check box has been added to print templates configurations of the Work Order category.

Fixed Issue

  • There was a delay with commissions calculation in multiple applications environment

See the details of new features and improvements here.

  • Did you like what you just read?

    Don’t miss out on future items. Sign up for important news and information about AMT and the Industry below:

ReconPro mobile app 2.14.1 for iOS devices

The new version lets you see if your customer’s car has ever been recalled, get remote approval from customers for multiple inspections, and much more:

New Features

  • View information on vehicle recalls in service requests
  • Send approval link for Lot Walk inspections by email
  • Add notes to services in service requests
  • Condition-dependent color of work order status icons
  • iPhone X support

See the details of each new feature here.

Improvements

  • Now work order images are automatically downloaded before printing an invoice that contains these work orders.
  • Now you cannot add sub-items to parent services in service requests; you can add sub-items while creating inspections or work orders from these service requests.

Fixed Issues

  • Device contacts were not sorted alphabetically on devices with iOS 11.
  • The color of the bottom bar turned from black to white if a printer was saved in the print options on devices with iOS 11.
  • Technician assignment was not working properly for services with zero amount when creating a work order on the My Work Orders screen.
  • In some cases, incorrect characters were shown on invoice printouts.

Release Notes – ReconPro iOS Client 2.13.2

Improvements

  • Showing service request types depending on customer type
  • Showing “Create Invoice” checkbox on work order Summary screen
  • Changes in setting Status filter on the My Invoices screen

Fixed Issues

  • In some cases PO# was shown twice while Stock# was not shown at all on the My Invoices screen.
  • The appropriate warning message was not shown when user tried to add a service without Multiple setting more than one time.

Release Notes – ReconPro iOS Client 2.13.1

New Features

  • Changes in work order editing process

Improvements

  • Showing total amount on the Approve Invoices screen

Fixed Issues

  • There was an error message about incorrect technician split though the split was actually correct.
  • In some cases zero total amount was shown on the wizard screen of work orders on devices with iOS 9.
  • More than one technician could be assigned to a work order service even if only one technician assignment was allowed.
  • While changing work order customer, the customer list was still shown on the screen even though a new customer was already selected.
  • The Change Status action was shown for draft work orders (though status of final work orders can only be changed)
  • Incorrect total amount was shown while editing and approving inspections.

Release Notes – ReconPro iOS Client 2.13.0

New Features

  • Copy inspections

Improvements

  • Showing expenses in inspection services
  • Using images stored on device

Fixed Issues

  • When internet connection was poor or lost, inspections were not linked to service requests from which they were created.
  • In some cases scanned VINs had incorrect symbols.

Release Notes – ReconPro iOS Client 2.12.9

New Features

  • Inspection Supplements
  • Work Orders Printing
  • Work Order Draft Mode
  • Assigning technician to phase services of monitored work orders

Improvements

  • Showing Advisor Name, Advisor Phone#, and Tag on service requests Calendar screen
  • Saving last selected filter for service requests
  • New filter for service requests: Open RO with Active Service Assigned to Me
  • New filter for team work orders: Active Phase Assigned to Me

Fixed Issues

  • In some cases VIN was not shown on the My Inspections screen in ReconPro HD version.
  • An odd percentage value was occasionally shown on invoice printout.
  • An intermittent application crash occurred while taking pictures.
  • An intermittent application crash occurred while synchronizing team entities with Back Office.
  • Employee specified as default technician for client service was not assigned to the given service by default.
  • No warning message appeared while creating invoice from a not completed repair order.
  • In some cases the application stopped responding while editing an inspection service of the Parts type.

Release Notes – ReconPro iOS Client 2.12.8

New Features

  • Inspection Approval Threshold
  • Showing repair locations on the Vehicle screen for work orders
  • Approving multiple work orders on the My Work orders screen
  • Showing work order numbers on the Team Invoices screen
  • Showing assigned services on the Team Work Orders screen

Improvements

  • The “Team – Per Area” filter for service requests
  • Changes in the “Active Services – Assigned to Me” filter for team work orders

Fixed Issues

  • Inspection services grouped by type were not shown correctly.

Release Notes – ReconPro iOS Client 2.12.7

New Features

  • Multi-select mode for team work orders

Improvements

  • Showing and searching Stock# in service requests list
  • Changes in checking VIN duplicates

Fixed Issues

  • In some cases there were issues with VIN decoding
  • Inspection pictures added on service level were not displayed after clicking the Show Pictures action
  • Services were not copied to inspection created from service request in the ReconPro HD version

Release Notes – ReconPro iOS Client 2.12.6

Improvements

  • Support for new setting that disables creating multiple work orders from an inspection.
  • Support for new settings that disable creating multiple inspections and work orders from a service request.

Fixed Issues

  • Inspection services grouped by panel were not shown correctly.
  • An application crash occurred when a copied inspection was approved while sending outgoing messages in the ReconPro HD version.
  • In some cases there was an issue that caused printing blank invoices.
  • Required vehicle part was not shown for a sub-service on the service details screen.
  • The price of a service with job price settings was not automatically adjusted after selecting the appropriate job.