Why Your Dealership Should Prioritize Convenience And Transparency

Why Your Dealership Should Prioritize Convenience And TransparencyAccording to Dealership News, research from a Cox Automotive Service Industry Study showed dealerships are losing out on roughly $266 billion dollars a year in service revenue. Beyond that, the biggest contributing factor to it all is customer trust and inconvenience. Unfortunately, many dealerships aren’t doing enough for customers to feel completely comfortable with their purchasing process.

Released back in January, the study also showed that 70% of all customers who bought or leased a vehicle from a franchised dealership did not return for continued vehicle service. The reason behind this? Well, they’d rather take their chances with established body shops and independent repair shops. In fact, the study showed customer service satisfaction with dealerships was about on par with the small body shop you may see down the street.

With the average age of vehicles out on the road sitting at around 11.5 years old, it isn’t too surprising that dealership services see a reduction in visits as a car ages. However, on the plus side, dealerships still lead the way against third-party businesses for overall customer visits– but lag in customer service, convenience, and transparency.

Dealership News suggests a few simple fixes for this would be:

  • Providing customers a way to pay online.
  • Schedule appointments with customers via their mobile devices.
  • Picking up and delivering serviced vehicles to and from customer locations.
  • Provide simple repairs to their vehicles outside of the shop setting.
  • Providing customers with information, such as trade-in value, services, price ranges, estimates, and competitive ranges.
  • Give customers a way to monitor their vehicle’s service remotely.

Jim Roche, Vice President of Marketing and Managed Services with Xtime told Fixed Ops Journal: “Dealers have to figure out how to get your vehicle to the service, or the service to your vehicle.” Which is in line with the study that also suggests customers are willing to pay more or travel longer distances if the customer service is great.

AutoMobile Technologies

AMT offers software solutions designed to make your dealership more efficient, provide your customers with the information they need, offer you better visibility, and give you peace of mind knowing that your back-office is always up-to-date and you’re building a positive relationship with customers.

ReconMonitor is a state of the art workflow automation software for auto recon, dealerships, and auto marketing companies. ReconMonitor dealership software decreases reconditioning cycle time and increases your control and profitability.

How Finance & Insurance Helped Dealerships In 2018

How Finance & Insurance Helped Dealerships In 2018

It looks like Finance & Insurance were great for dealerships last year. In fact, prepaid maintenance programs (38.9%) and vehicle service contracts (43.9%) were their most profitable sellers.

According to Auto News, Protective Asset Protection created a paid survey in December to look at how well dealerships handled Finance & Insurance (F&I) over 2018.

More than 150 dealerships opted in, completed the survey, and reported their gross margins were unchanged from the previous year (35% of dealerships said the same thing). However, 32% of sellers reported their F&I revenue had increased by 10%. While another 30% reported increases between 5% and 10% in comparison to the previous year. Beyond that, 42% of dealerships reported that vehicle service contracts (VSC) and maintenance programs were their biggest hits.

As we move more and more into 2019, experts suggest VSCs will continue to grow in popularity as consumers shift towards purchasing used vehicles. According to NADA, used vehicle sales were 39 million in 2018. Whereas new vehicles sales were 17.3 million. However, the expectation is for new vehicle sales to drop down to 16.6 million. With this change, consumers will need VSCs and other maintenance programs for taking care of their trucks and SUVs.

Senior Vice President of Protective Asset Protection, Rick Kurtz, says: “We believe the demand for many F&I products will continue to grow in the upcoming years, especially as more consumers use pre-owned vehicles to combat the affordability of new automobiles. What’s more, the continued trend of off-lease volume will place additional focus on used vehicles, where VSCs and maintenance programs will significantly help to ensure consumers keep their automobiles on the road and running. Also, we all see dealer-owned warranty company applications, in particular, helping dealers offer top quality F&I products designed to satisfy the needs of their customers.”

With the increase in F&I business, now is the time to evaluate how your business handles service contracts, and what systems you have in place to manage the work. AMT can help. If you’re working with F&I contracts, ReconPro can help you initiate a claim, schedule a repair, and maintain all records associated with the Service Contract. Apply Service Contract terms directly into vehicle records to create correct invoicing and improve customer satisfaction.

NADA Chairman Says Dealerships Need To Be Active “Now More Than Ever”

According to NADA News, the new NADA Chairman, Charlie Gilchrist, strongly recommended that franchise-owned dealerships need to be active in NADA “now more than ever.”

He continued on with his recent speech in San Francisco and said: “I want you to think of your association as your second identity. It’s always a part of you, and it’s always there. That’s a big deal, whether you’ve been working in this industry for decades or you’re just getting started.”

President of Gilchrest Automotive, Charlie Gilchrist, has franchises including Ram, Nissan, Ford, Volkswagen, Buick, GMC, Chevrolet, Jeep, Dodge, and Chrysler all in the DFW area of Texas. His obvious success quickly reminded everyone in the Moscone Center that being a franchise owner is the best way in the world to distribute vehicles. However, he also discussed some of the major challenges dealerships of all sizes are familiar with and will have to prepare for down the line.

“My challenge to each of you today is to get involved,” Gilchrist said. “You are not just ‘a member’ of NADA. You are NADA.” He then followed up with: “Profitability in our new-vehicle department is a serious issue. This means we have to be better, and more creative, at running the rest of the store. We must adapt to this reality to survive in this new world.”

Beyond that, according to NADA News, Gilchrist urged the entire auto industry to unite together to help tackle the issue of technician shortages in the retail sector by supporting the NADA Foundation Workforce Initiative.

With the shortage of technicians and the many challenges ahead for dealerships in 2019, software companies are working hard to help manage and automate the workflow of dealership operations. Among the leading products is ReconMonitor, a state of the art workflow automation software for auto recon, dealerships, and auto remarketing companies. ReconMonitor dealership software decreases reconditioning cycle time and increases your dealership’s operational control and profitability.

When Should You Update Your PDR Workflow Process?

It’s challenging knowing exactly when you should update your workflow process. But if you’re finding that vehicle repair cycles are taking longer than they should, or are simply overwhelmed by the amount of paperwork and approvals you need to sift through, it may be time for some change.

 

Who’s Accountable?

First and foremost, one of the biggest challenges in the PDR business involves accountability. When a job takes too long or a problem arises, who exactly is responsible? In most cases, it would simply be in the hands of the operational manager, regardless of whether it’s actually on them. It’s important to know where the constraints are, who made the mistakes or isn’t pulling their weight, and to incentivize your team to work as efficiently as possible. To do that, you need reliable and timely information.

 

How Fast Are Vehicles Worked On?

At the end of the day, the shorter your cycle time, the faster the throughput. If vehicles with small dents are taking 8 hours when it should be a 2-hour job, then it’s time to reconsider your PDR process. Each vehicle holding up space in the shop and demanding technician time is preventing your business from working on the next one, and thereby making more money along the way.

 

Other Shops Are Making The Updates, And So Should You

Right now, the most successful shops are the ones leading the charge in constantly adapting to the PDR world. You don’t want to fall behind or simply follow the trends, but rather predict where the trends will go. Running a PDR business should involve constant improvements so you can stay profitable and competitive. If the most successful businesses are doing it (and some are your local competition), chances are it might not be a bad idea to upgrade and adapt in your own way.

For many PDR shops across the US, implementing a workflow management system has been a complete game changer. Workflow management systems let you access vehicle information, repair costs, perform PDR and hail damage estimates, create invoices, monitor vehicles statuses, and much more in real-time on your desktop or mobile device. To stay ahead of the curve, you want to constantly adapt, and to adapt effectively, you’ll want to use the best tools available. Having complete visibility of your back-office operations as well as your repair work is the best way to constantly improve your PDR process.

 

AutoMobile Technologies ReconPro

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

3 Ways To Improve Your PDR Business

Whether you’re a traditional collision repair shop or a PDR business, it can be challenging adjusting your workflow. Even within some of the most successful businesses, there are constraints that could be tackled better. A good way to improve on your PDR workflow is by looking at all areas of business, but before you can even consider that, you should prioritize connecting your PDR technicians to your back-office and to whoever is handling the customer invoices.

In PDR, speed and efficiency play the biggest role in how much your business will make on a daily basis. Once you understand this, you can begin to look at how you can re-organize your business’ workflow management system. Fortunately, because of the already fast nature of PDR, it’s pretty easy to adapt to a more efficient management system. While PDR is already a lucrative and fast endeavor, better workflow in all aspects, especially the back-office, will not only increase the number of vehicles you work on in a day, but also make it easier for your technicians.

 

Track Your Data

In the PDR business, the back-office is one of your biggest headaches. You don’t want to spend hours on paperwork, but you also don’t want to track invoices, estimates, employee compensation, or more based on information that isn’t completely accurate. What you do want to track, though, are PDR estimations and the exact amount of hours your technicians are spending on each repair. Beyond that, you’ll want to look at it all in real-time to accurately measure how you can reduce your cycle time and increase throughput. No matter what, it’s important to use a database to track and record important information about the vehicles you’re working on.

 

Upgrade Your Workflow Management System

First thing’s first, in 2019, your PDR business shouldn’t be relying on spreadsheets, dry-erase boards, or even sticky notes. They can get easily lost or misplaced, and create unnecessary bottlenecks in your workflow. Right now, the most successful PDR businesses out there are using management software to track their entire PDR process from estimate to the paid invoice accounting entry. Management software applications can manage your entire workflow, invoices, estimates, upload documents and photos, track individual vehicles, customer pricing, and employee commissions.

 

Find Your Biggest Constraints

After you’ve improved on your workflow management, simply embrace the newest technology available. For a lot of PDR businesses, the biggest constraints lie in the back-office. Whether it’s misplaced paper, poor filing, or communication issues on approvals, the back-office is definitely one of the biggest struggles for anyone in PDR.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconPro is the industry’s most versatile and powerful software solution purpose-built for auto recon professionals. With essential tools for performing estimates, hail/PDR and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

Best Auto Dealer Management Software Picks For 2019

If you’re reading this, you’re likely aware of all of the moving parts involved when running an auto dealership. Complications can arise from a poor workflow system, technicians making mistakes, and even simply going through paperwork. There are many things to consider, and inevitably, even the most successful auto dealerships run into productivity shortfalls.

We know that many of the problems tend to involve employee mistakes and miscommunication. If you’re like most auto dealerships, you’ve seen the shortcomings and have already implemented management software, such as ADP or Reynolds & Reynolds. It’s a step in the right direction; however, systems like the two we just named often have gaps in sales efficiency, inventory, and F&I information.

In auto dealerships, employee mistakes happen. Beyond that, you know there is always room for improvement– whether it’s updating your layout, installing a management software system, or simply eliminating inefficient and unnecessary steps. But management software, such as ADP or Reynolds & Reynolds have their limitations as well. Luckily for you, in 2019, there are plenty of software solutions out there that can help you fully digitize your inventory acquisition, marketing, inventory management, and reconditioning statuses. There are software solutions out there that can fill in those missing gaps.

Finding the right management software can be a long, headache-inducing, process. To help you out, we’ve created a list of our top 4 management tool picks that can make your auto dealership more efficient.

 

For Your Sales And Marketing

Hubspot

Each year, more and more auto dealerships (and companies in general) are seeing the benefits of Hubspot for their businesses. Hubspot is a software solution that helps your auto dealership with online marketing, tracking sales, and managing customer relationships. There are plenty of options within the software suite that you can choose from. While they’re all really helpful and beneficial for your auto dealership, they’re even better together.

In 2019, almost every search for a new vehicle begins with an internet search engine, such as Google or Bing. When people start that search, they’re looking for a business near them that provides the right answers to some of the most common questions buyers have. We call this inbound marketing, and it is one of the best ways to garner new customers and sales. You draw in customers through websites, blogging, social media, brand, and optimizing your content to draw in customers and rank high in search engine results.

Hubspot lets you create and publish content that you can track, measure, and target to generate leads.

 

For Your Social Media

Hubspot Marketing

While Sprout Social was our top social media management software pick just a year ago, Hubspot Marketing has begun to dominate even the social media market.

For any auto dealership’s marketing team, the number one goal has always been to advertise their business across the best and most efficient channels possible. In 2019, the internet (especially social media) is one of the best avenues that currently exist. Almost everyone has a smartphone in their pocket. Beyond that, whether it’s Facebook, Twitter, or Instagram, nearly everyone from your grandparents (or parents) to elementary school students use social media platforms.

Hubspot Marketing allows you to to create social media marketing campaigns, has end-to-end marketing automation (publish content in a specific format in timed intervals), let’s you personalize your lead management, has an extremely user-friendly interface, customizable HTML and text messages, and SEO (search engine optimization).

 

For Your Accounting

Intuit Quickbooks

Intuit Quickbooks is probably the most fully fleshed-out accounting software there is. You can purchase Quickbooks for either Windows or Mac. However, as of 2019, Quickbooks is focusing more and more on a cloud-based subscription service where you pay a monthly fee for their software.

While the software is offered for both Mac and Windows, the Mac version doesn’t have nearly as many features as the Windows or cloud-based versions.

Whether your dealership is large or small, Quickbooks is very widely used by almost everyone in the market. It’s very easy to go online and look up information, guides, tutorials, and videos explaining exactly how all of the features work. Quickbooks works well for just about any business and offers quite a few monthly packages that can range from $5 to $25 a month; however, payroll, payment services, and enterprise installations do cost a bit more.

 

For Your Reconditioning Workflow Automation

AutoMobile Technologies ReconMonitor

ReconMonitor is one of the best software solutions out there for auto dealerships. You can monitor and manage any vehicles that are in the reconditioning process. The software allows you to track inventory and auction purchases from the time you acquire the vehicles, all the way to through the process to when they’re front-line ready. It enables tracking of each individual vehicle, the reconditioning stage it is in, the teams responsible, and alerts you to any workflow bottlenecks in real-time.

ReconMonitor is software that allows dealerships to track back-office operations, reconditioning processes, and front-end sales from anywhere on their desktop or mobile device.

Beyond that, it can alert you of potential problems in resource planning or process in order to maintain proper workflow momentum. Unlike common spreadsheets or whiteboards, this software solution is always available, in the office, on the lot, or in the field, at the push of a button.

Dealership Service Shop 1

What Does ReconMonitor Offer Used Car Dealerships?

ReconMonitor is a software solution from AMT that establishes an early warning system to help your used car dealership control cost and keep vehicle repairs moving towards frontline readiness. With reconditioning software, you can track employee tasks, vendors, and current repairs being done.

It comes standard with automatic alerts that notify you in instances where technicians or vendors fall behind schedule. However, it will also send out detailed visual-alerts if any vehicle misses a milestone. It can get your used car dealerships operating at maximum efficiency– all while making your life easier in the process.

ReconMonitor can help reduce back-office stress by streamlining workflow management, estimations, and overall visibility of your operations. Beyond that, ReconMonitor offers complete operational control at the click of a button.

Your used car dealership should prioritize sales and reconditioning– while stressing less on back-office paperwork.

 

ReconMonitor’s Features Include:

  • Essentials tools, such as VIN scanning and decoding, record management, the ability to upload photos and video inspections, and bulk or line-item approvals.
  • Workflow management that tracks vehicles from in-transit to frontline readiness to help you reduce cycle time.
  • Mechanical and cosmetic digital inspection checklists enable you to create OEM or NIADA certified pre-owned inspections as well as cosmetic inspections and vehicle condition reports.
  • Parts and labor hours management systems that can access OEM parts and numbers, parts ordering, R&I and mechanical labor hours.
  • Service requests allow you to schedule a service drive with advisors and the back-office to make sure certain vehicles are prioritized.
  • Vehicle ROI estimations help you triage repair costs.
  • Capacity management that tells you how many employees and vendors are required to repair the number of vehicles you have.
  • CDK approved integration partner.
  • DMS integrations pull inventory without needing to key information.
  • Real-time reporting that provides you and your team information on vehicle statuses.
  • Customization of business, process, and industry-specific forms.
  • Real-time event notifications that let you send and receive notifications for status changes on vehicles. You can also notify customers of the current status and condition of their vehicles.
  • NHTSA vehicle recall information that is up-to-date and provides information for any vehicle in the reconditioning process.
  • Technician worklog that tracks individual employees and vendors in real-time to keep forward progress.
  • Vendor payment and management that allows you to track workloads and how much you should pay specific vendors.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your reconditioning process more efficient, provide you with better visibility, and get your cars frontline in the shortest possible time.

ReconMonitor: Powerful workflow automation for auto recon, dealerships, and auto remarketing companies.

 

Too much paperwork

6 Best Reasons For Your PDR Business To Go Paperless

The automotive industry is changing every year. In the past several years, PDR has become more and more about time and efficiency. While sticky notes, filing cabinets, and paper in general have been pretty useful for a long time in PDR, things are changing. To stay competitive, PDR shops have to do more, and do it faster and more efficiently than their neighbors down the road. It requires constant effort, adaptability, and monitoring of the market.

In today’s PDR industry, everything needs to be monitored in real-time. Your back-office, technicians, and managers need to know exactly what is being done, where it’s being done, and who’s working on it to keep up with the growing competition.

Paper just can’t keep up, and neither can you. Here are 6 of the best reasons for your PDR business to go paperless.

  • It just can’t track data as easily as an automated workflow system– paper can get lost, be overlooked, and cause delays. You don’t want delays impacting your revenue.
  • It can’t be organized as easily as it could be in a digital format– depending on sticky notes, filing cabinets, and stacks of paper means you don’t always have the information readily available wherever you are.
  • It can’t be shared in real-time no matter where you are– sure, you could type up in email outlining some paperwork, but it’s much easier to have it all in the palm of your hand and shareable at the click of a button.
  • You can’t really make edits or changes too easily without completely redoing the paperwork– whereas the most successful PDR business’ right now simply update shared information on their mobile devices for everyone to see.
  • It’s just not as professional these days– sifting through paperwork or struggling to find information can look bad for your business. Nowadays, pulling up information on the fly helps your business look as professional as possible to customers.
  • It has an invoicing process that can take hours, while management software can do all of your invoicing for you in just a matter of minutes.

What Can Good Management Software Do For Your PDR Business?

  • Embedded VIN decoder that can avoid duplicate records, look up trim, paint codes, and vehicle recalls.
  • Create R&I labor time estimates.
  • Look up the conventional repair costs so you can stay competitive.
  • Calculate commissions, which can include: flat rate, % gross/net, tired commissions, and splits.
  • Full-service menu control where you can organize accounts individually.
  • Set, adjust, and control the most complex pricing models for customer specific pricing.
  • Dispatch and schedule service requests.
  • Approve estimates in just a few seconds.
  • Connect to accounting and shop management software systems.
  • Create customizable question forms to ensure quality and process compliance across your business.
  • Share inspections, work orders, and invoices across all of the teams.
  • Print template layouts that you can use and configure.
  • Email templates that can help you brand your PDR business.
  • Real-time data reporting that you can access anywhere, at any time.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

What Can PDR Software Do For Your Back-Office Operations?

While your front-end operations are where the money is made in PDR, your back-office can make or break how efficient your business runs. Every front-end task depends on the back-office running quickly and efficiently. So, as you may know, if there are any backups or delays in back-office paperwork and processing, your front-end operation will struggle as a result.

Fortunately, the auto industry is always evolving to increase efficiency, reduce cycle time, and increase throughput. So, with a rapidly changing market, the most successful PDR businesses have implemented PDR software into their entire operations, back-office included.

Here are 4 ways back-office PDR software can have a positive impact on your operations:

It Can Handle Financial Work

PDR software can track anything from invoices, salaries, commissions, hourly payments, estimates, billing, and much more, and communicate with your accounting program for error-free entries. By streamlining all of your financial work, you can free up time and effort towards other tasks that will earn your PDR business money.

It Can Cover Human Resource Tasks

Handling timekeeping and employee compliance can be incredibly time-consuming. With PDR software, you can simplify processes and streamline your entire back-office.

You Can Automate Repair Workflow Tasks

With good PDR software, you can completely automate both back-office and front-end operations. You can set up how you want work to be completed, the order it should be completed, and track who’s working on a job and where. By simplifying communication and making every task have clear-cut directions and order to things, you’ll save plenty on time and money.

It Can Increase Your Productivity

Because all of your business information is saved natively and on a cloud server, you can access your all information on the fly from your desktop or mobile device. You won’t have to sift through paperwork or wait for approvals. You’ll be able to track all work and spot any delays in real-time to keep things moving. No more sticky notes or paper files that can get lost and create a backup. Everything is available at the click of a button, and all of your departments can access the information they need, instantly.

 

AutoMobile Technologies Can Help

AMT offers software solutions designed to make your PDR business more efficient, provide you with better visibility, and give you peace of mind knowing that your back-office is always up-to-date.

ReconPro is the industry’s most versatile and powerful software solution built for auto recon professionals. With essential tools for performing PDR estimates, hail and insurance matrixes, parts management, paint code lookups, integrations with body shop crash systems and accounting systems, too. ReconPro manages the details of running your business so you can focus on growing your business.

Press Release: NIADA Partnership

AutoMobile Technologies Partners With NIADA to Help Dealerships Create and Manage CPO Inspections

Custom Software for NIADA Members Enables Digital Inspections for CPO Designations on Used Vehicles
Arlington, Texas (Dec. 12, 2018) —  Auto inspection and reconditioning software provider AutoMobile Technologies, Inc., has come on board with the National Independent Automobile Dealers Association as a new National Member Benefit partner, making AMT’s digital inspection software available to association members and enabling them to designate select vehicles with certified pre-owned status.
AMT_logo.pngAMT’s cutting-edge technology delivers best-in-class mobile vehicle inspection and auto reconditioning management services to independent auto dealers and brings a powerful, mobile-enabled, innovative, easy to implement, efficient and customer-centric vehicle inspection reporting resource to NIADA Certified dealers, enhancing inventory listing differentiation and customer trust through the digital or physical lot.
AMT’s InspectionNotes software enables the association’s members to complete the comprehensive 125-point NIADA Certified vehicle inspection electronically and generate digital and paper condition reports for the certification.
That allows dealers to integrate CPO inspections into their existing intake and reconditioning operations, and provide the value and security of CPO designation to their customers while increasing margins and decreasing turn time.
“We are proud to join with NIADA in providing its members the ability to offer NIADA Certified vehicles to their customers,” AMT executive vice president of operations Eric Meahan said. “We have seen the competitive advantage CPO vehicles have given our franchise clients, benefiting them in both revenue and customer satisfaction. The NIADA Certified program allows independent dealers to level the playing field with a similar solution.
“We applaud NIADA for adding this valuable program to its member services offerings.”
The InspectionNotes software allows technicians to scan a VIN on their mobile phone or tablet to begin the process, which takes them through a series of questions, ensuring each required item is inspected and verified. The resulting report is delivered in PDF format that can be loaded to website listings, emailed or printed to share with buyers.
InspectionNotes is a component of AMT’s ReconMonitor software, which gives dealerships visibility, command and control of the entire reconditioning process from acquisition to front line and every step in between.
“AMT brings an innovative commitment to the best in market technology, ease of use and corresponding profitability for our dealer members on the front and back end of their stores,” NIADA senior vice president of member services Scott Lilja said. “For our CPO dealers in particular, the mobile inspection solution is a huge enhancement over the current manual process, enhancing productivity, quality and ability to display both on the physical and digital lot.”
For more information, visit https://amt.company.
About AutoMobile Technologies
Since 2006, AMT has been building software applications to help companies in the automotive industry replace paperwork, enforce processes and gain instant visibility into business operations, regardless of team size and geographic distribution. Our mission is to distribute easy to use, affordable solutions to help dealerships, PDR and SMART Repair technicians, detailers and reconditioning companies improve customer service, make more money and eliminate back-office inefficiencies.

About NIADA

The National Independent Automobile Dealers Association (NIADA) is among the nation’s largest trade associations, representing the used motor vehicle industry comprised of more than 38,000 licensed used car dealers. Since 1946, NIADA has represented the voice and interests of used car dealers at the federal level in Washington D.C. Coupled with its state association network across the country, NIADA’s grass-roots framework provides a dual layer of advocacy unmatched in the used motor vehicle industry.

For more than 70 years, NIADA has engineered programs and leveraged technology to fulfill its mission to advance, educate and promote the independent used car dealer. NIADA members subscribe to a strict Code of Ethics of duty, honor and integrity, and believe in the advancement of small business in support of the free-market system. More information about NIADA programs and educational opportunities is available at www.niada.com and www.niada.tv.

NIADA HEADQUARTERS
2521 Brown Boulevard
Arlington, TX 76006
(800) 682-3837
FLORIDA OFFICE
1800 Second St., Suite 104
Sarasota, FL 34236
(888) 906-8283

Original release link here.