ReconPro mobile app 2.14.5 for iOS devices

Select the appropriate print template before printing inspections, work orders, and invoices to make sure that your print documents look the way you want.

New Features

  • Select print configuration before printing inspections, work orders, and invoices

Improvements

  • Showing price matrix name on the vehicle view
  • Resending images to Back Office
  • The main database and the VIN database are now updated automatically after your ReconPro mobile app has been updated to a new version.

See the details of each new feature and improvement here.

Fixed Issues

  • The search function didn’t work properly for a long list of team invoices.
  • Repair location was not set correctly after creating a monitored work order from an inspection.
  • An intermittent application crash occurred after tapping Map on the service request actions screen.
  • An intermittent application crash occurred after tapping Back on the inspection types screen while creating a new inspection for a customer from the full list.
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ReconPro Back Office Update (Jan. 10, 2018)

Add stock number to repair orders in the Back Office application and edit stock number entered by technicians in mobile app on device

Improvements

  • Add and edit stock number in repair orders
  • Enhancements in inspection print template configurations

See the details of each improvement here.

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ReconPro mobile app 2.14.4 for iOS devices

See the full list of your company’s retail customers, select them while creating service requests, inspections, or work orders, and get alerts while creating duplicate retail customers.

New Features

  • See the full list of retail customers
  • View entities related to push notifications

See the details of each new feature here.

Improvements

  • Automatic setting of retail customer area
  • The size of damage icons in visual inspections has been increased.

Fixed Issues

  • In some cases location could not be shown on the Map screen.
  • Required inspection service with price matrix price type was not shown correctly in ReconPro HD version.
  • The application stopped responding after saving damage notes in visual inspection.
  • An intermittent application crash occurred while approving team invoices in ReconPro HD version.
  • The Evenly/Custom button was not shown correctly on the Technicians screen of work orders.
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ReconPro Back Office Update (Dec. 27, 2017)

See information on vehicle safety recalls in repair orders created from service requests, choose the mapping that you want to use for exporting invoices to QuickBooks Online, and more:

New Features

  • View information on vehicle recalls in repair orders
  • Select RDX Mapping to export invoices to QuickBooks Online
  • Showing labor services in the Parts Ordering form
  • Showing labor services price and quantity in hours on printouts

See the details of each new feature here.

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ReconPro mobile app 2.14.3 for iOS devices

Adding supplements to new inspections is so much easier now; also you can better manage visual inspection damages, and get alerts about duplicate service requests:

New Features

  • Auto-calculating supplements for new inspections
  • View damages as a list on the Visual screen of inspections
  • Duplicate checking for service requests

See the details of each new feature here.

Fixed Issues

  • Parent service notes were not copied to sub services.
  • There was an issue with auto-scrolling of the list of services shown for vehicle parts on the Price Matrix screen in ReconPro HD version.
  • VIN duplicate checking didn’t work correctly if there were void invoices on device.
  • Long questions were trimmed on the Questions screen in ReconPro HD version.
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ReconPro Back Office Update (Dec. 12, 2017)

Automatically notify your technicians of overdue repair orders, email invoice approval link to multiple customer contacts, inform users about outdated Internet browser version, and more:

New Features

  • Sending email alert when target date of repair order is overdue
  • Sending invoice approval link to multiple contacts by email
  • Notifying users of outdated browser

Improvements

  • Improvements for labor and parts services

Fixed Issues

  • The WO filter was ignored when printing the list of inspections.

See the details of new features and improvements here.

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ReconPro Back Office Update (Nov. 28, 2017)

Now you can see information on vehicle safety recalls in service requests, search service requests and inspections by vehicle owner, and much more:

New Feature

  • View information on vehicle recalls in service requests

Improvements

  • Search service requests by vehicle owner
  • Search inspections by vehicle owners
  • Filter the Services Revenues report by customer, team, and area
  • Showing invoice amount split per technician on the Technician Commissions (New) report
  • Calculation algorithm of the Average Repair Time Report has been improved.
  • Handling of rejected inspections has been implemented for ICE integration.
  • The Show Service Vehicle Parts check box has been added to print templates configurations of the Work Order category.

Fixed Issue

  • There was a delay with commissions calculation in multiple applications environment

See the details of new features and improvements here.

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ReconPro mobile app 2.14.1 for iOS devices

The new version lets you see if your customer’s car has ever been recalled, get remote approval from customers for multiple inspections, and much more:

New Features

  • View information on vehicle recalls in service requests
  • Send approval link for Lot Walk inspections by email
  • Add notes to services in service requests
  • Condition-dependent color of work order status icons
  • iPhone X support

See the details of each new feature here.

Improvements

  • Now work order images are automatically downloaded before printing an invoice that contains these work orders.
  • Now you cannot add sub-items to parent services in service requests; you can add sub-items while creating inspections or work orders from these service requests.

Fixed Issues

  • Device contacts were not sorted alphabetically on devices with iOS 11.
  • The color of the bottom bar turned from black to white if a printer was saved in the print options on devices with iOS 11.
  • Technician assignment was not working properly for services with zero amount when creating a work order on the My Work Orders screen.
  • In some cases, incorrect characters were shown on invoice printouts.